Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Rehan

Multan, Punjab,PB

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Leader

LitStark
04.2021 - Current
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assisted in recruitment to build team of top performers.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Generated reports detailing findings and recommendations.

Education

Associate of Science - Computer Science

Bahauddin Zakariya University - BZU
Multan, Punjab, Pakistan
12.2024

Skills

  • Technical Support
  • Overtime Management
  • Documentation And Reporting
  • Shift Scheduling
  • Team Supervision
  • Quality Improvement
  • Work Planning
  • Employee Evaluation
  • Telemarketing expertise
  • Problem-Solving
  • Daily workflow improvement
  • Call Center Operations

Timeline

Team Leader

LitStark
04.2021 - Current

Associate of Science - Computer Science

Bahauddin Zakariya University - BZU

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Muhammad Rehan