Muhammad Rashid
HR Administrations & Systems Compliance
Karachi, Pakistan,Sindh
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
19
19
Certifications
1
1
Language
Work History
Manager HR Admin & Systems Compliances
NFK Exports (Pvt) Ltd.
Karachi.
01.2017 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed senior-level personnel working in marketing and sales capacities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Devised hiring and recruitment policies for 2000-employees company.
Manager Admin & Systems Compliances
NFK Exports (Pvt) Ltd.
Karachi, Pakistan
11.2011 - 12.2016
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed senior-level personnel working in marketing and sales capacities.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Reduced operational risks while organizing data to forecast performance trends
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Raised property accuracy and accountability by creating new automated tracking method
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Assisted in recruiting, hiring and training of team members
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Interacted well with customers to build connections and nurture relationships
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Monitored daily cash discrepancies, inventory shrinkage and drive-off
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Trained and guided team members to maintain high productivity and performance metrics
- Reported issues to higher management with great detail
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Management Consultant
Quality Systems
Karachi
01.2009 - 10.2011
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Improved communication at all levels and transformed company culture into more productive atmosphere.
- Improved product development process by incorporating design for Six Sigma.
- Increased employee satisfaction and motivation through training classes, meetings and special workshops.
- Helped develop proactive and successful business policies to meet changing demands.
- Broadened improvement initiatives, troubleshooting problems for corrective action.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented, and modeled data to assess business trends.
- Created and optimized records management strategies to coordinate and protect information.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Evaluated current processes to develop improvement plans.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained extensive knowledge in data entry, analysis and reporting.
- Delivered services to customer locations within specific timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Improved product development process by incorporating design for Six Sigma
- Helped develop proactive and successful business policies to meet changing demands
- Increased employee satisfaction and motivation through training classes, meetings and special workshops
- Improved communication at all levels and transformed company culture into more productive atmosphere
- Produced detailed and relevant reports for use in making business decisions
- Reviewed internal systems and organized training plans to address areas in need of improvement
Associate Consultant
Quality Systems.
Karachi
07.2007 - 12.2008
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Helped team of 05 lead consultants optimize efficiency of current systems by conducting training sessions.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
- Led various projects under guidance and supervision of chief consultant.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Supported clients with business analysis, documentation, and data modeling.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Created monthly forecast templates and resource management allocations for approved projects.
- Implemented practices and procedures to reduce expenditures and increase savings.
Education
MBA - (HR)
University of Karachi
Karachi Pakistan. 07.2015 - 06.2017
Skills
EHR systems expertise
Knowledgeable in all HR Systems
Administrative background
Medicine administration
Systems evaluation
Manufacturing execution systems
Records Management Systems
Learning Management Systems
NOC administration
Organized managerial style
Unit Administration
Certification
ISO 14001:2015 - Environmental Management Systems (EMS) (Alison)
Timeline
ISO 14001:2015 - Environmental Management Systems (EMS) (Alison)
10-2023
Certified Organizational Development (CODP) NED University
12-2022
Certificate of Achievement “Factory Assessment” from Elevate.
04-2022
Certificate of Achievement “Transparency & Ethics” from Elevate.
04-2022
Certificate of Achievement “Corrective Action Plan” from Elevate.
04-2022
Certificate of Achievement “Communicating & Consulting with Workers” from Elevate.
04-2022
Certification “Social & Labor Convergence Program (SLCP). “Data Collection tool, Gateway & Accredited Hosts.
09-2021
Workshop on HR Metrics from LAMBDA Management.
08-2021
Certified Labor laws Practitioner and industrial relations analyst. from NED University.
07-2021
Certification “ISO 9001:2015 Transition Course” from Perry Johnson Registrars, Inc.
07-2019
Certification “Risk Assessment” from Amfori BSCI.
07-2019
Certification “Amfori BSCI Self-Assessment Process” from Amfori BSCI.
07-2019
Certification “Introduction to Social Management Systems” from Amfori BSCI.
07-2019
Certification “Industrial Relation Act” (IRA) from University of Karachi.
03-2017
Certification “Hiring The Best Talent” (H.R) from University of Karachi.
02-2017
Manager HR Admin & Systems Compliances
NFK Exports (Pvt) Ltd.
01.2017 - Current
Certification “Sindh Factories Act 2015” (Labor Laws) from University of Karachi.
01-2017
Certification “CPEC and its impact on HR business” (HR) from University of Karachi.
01-2017
Certification “Role of HR in business Development” from the University of Karachi
12-2016
MBA - (HR)
University of Karachi
07.2015 - 06.2017
Manager Admin & Systems Compliances
NFK Exports (Pvt) Ltd.
11.2011 - 12.2016
Certification “ISO 9001:2008 Lead Auditor Course” (L.A.C) from Moody International.
06-2011
Management Consultant
Quality Systems
01.2009 - 10.2011
Associate Consultant
Quality Systems.
07.2007 - 12.2008