MUHAMMAD RAGHIB KHAN
Peshawar
Summary
Computer Science graduate with a strong foundation in IT support and system administration concepts. Proficient in Windows operating systems, with basic familiarity with Linux, and a solid understanding of networking fundamentals, Active Directory basics, and structured troubleshooting approaches. Seeking an entry-level IT support or help desk role to apply and grow technical skills in a professional environment.
Overview
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Certification
Education
Bachelor of Science - Computer Science (BSCS)
Cecos University of Information Technology and Emerging Sciences
01.2021
Skills
- Operating Systems: Windows (user accounts, system settings, basic administration); Linux (basic familiarity)
- Networking Fundamentals: TCP/IP, DNS, DHCP, LAN/WAN concepts, basic connectivity troubleshooting
- Active Directory (Foundational): Users, groups, organizational units, authentication concepts
- System Administration (Basic): User and group management, file permissions, services overview
- Troubleshooting: Entry-level hardware, software, and network issues
- Security Fundamentals: Password best practices, least privilege awareness, system updates, malware awareness, and basic understanding of data backup, recovery, RAID concepts, and disaster recovery principles
- Virtualization: Basic exposure to virtual machines (VirtualBox)
- Tools & Utilities: Command line basics, system utilities, basic log/event review
Certification
- Google IT Support Professional Certificate — Google
- System Administration and IT Infrastructure Services — Google
HANDS-ON LEARNING & PRACTICE
- Practiced basic Linux commands, file navigation, and permission concepts in a lab environment
- Explored Windows user accounts, system settings, and basic system tools
- Performed basic network diagnostics such as IP configuration and connectivity testing
- Followed structured troubleshooting steps for simulated IT support scenarios
- Installed and used virtual machines for learning purposes
- Documented troubleshooting steps and outcomes as part of learning exercises
ADDITIONAL INFORMATION
- Strong willingness to learn and take feedback
- Basic documentation skills
- Seeking entry-level IT support, help desk, or junior technical support roles
Timeline
Bachelor of Science - Computer Science (BSCS)
Cecos University of Information Technology and Emerging Sciences