MUHAMMAD NAEEM
KARACHI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Sr Supervisor
Lucky Textile
09.2017 - 10.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
- Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
Assistant Manager
Gul Ahmed Textiles
04.2019 - 08.2021
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Export Documentation Specialist
H.O Enterprise
Karachi , Pakistan
10.2022 - 04.2023
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Export Manager
AK Shipping & Logistics
Karachi , Pakistan
06.2023 - Current
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Education
BS - Physics
SALU University
National Highway Khairpur Mir's Skills
- Task Delegation
- Product and Service Knowledge
- Employee Performance Evaluations
- Recruiting and Interviewing
Timeline
Export Manager
AK Shipping & Logistics
06.2023 - Current
Export Documentation Specialist
H.O Enterprise
10.2022 - 04.2023
Assistant Manager
Gul Ahmed Textiles
04.2019 - 08.2021
Sr Supervisor
Lucky Textile
09.2017 - 10.2018
BS - Physics
SALU University
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