Muhammad Muslim Bin Aqeel
Bank Operations Officer
Multan
Summary
Administrative professional eager to leverage 1 year of experience as Data Entry Operator and office Assistant position. Highly organized, efficient and skilled in a variety of office support tasks.
Professional in banking operations with experience ensuring efficient branch performance. Skilled in risk management, compliance, and customer service. Strong focus on team collaboration, flexibility, and achieving results. Dependable with excellent problem-solving and analytical skills, enhancing operational effectiveness and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Branch Operations Officer
Bank Al Habib Ltd.
10.2024 - Current
- Addressed customer complaints effectively, restoring client confidence in our organization while preventing similar issues from arising again in the future.
- Maintained compliance with all regulations, policies, and procedures to minimize risk exposure for the organization.
- Improved branch efficiency by streamlining operational processes and implementing best practices.
- Ensured accurate record-keeping by implementing robust documentation systems for financial transactions and customer interactions alike.
- Reviewed new accounts for required documentation.
Data Entry Operator
Pakland Travels Pvt Ltd
09.2019 - 10.2020
- Missions or tasks realised: Provide administrative and executive support within busy office. Manage executive team’s calendar; plan client meetings; prepare reports; spreadsheets and presentations; manage records; and administer database.
- Assist clients in reservations, finding travel package, charges, transfers and cancellation
- Responsible for booking international and domestic reservations for rail tickets, air travel, hotel and car rentals.
- Handles customer queries and provides alternatives for customer travel in case of emergency situations.
- Maintained files, records, and chronologies of entry activities.
Education
BBA - Business Administration
National College of Business Administration & Economics
Multan, Punjab, Pakistan 04.2001 -
Intermediate - Pre-Medical
Board of Intermediate and Secondary Education
01.2019
Skills
Branch operations management
Certification
CIT - Certificate inn Information Technology
Timeline
Branch Operations Officer
Bank Al Habib Ltd.
10.2024 - Current
CIT - Certificate inn Information Technology
12-2020
Data Entry Operator
Pakland Travels Pvt Ltd
09.2019 - 10.2020
BBA - Business Administration
National College of Business Administration & Economics
04.2001 -
Intermediate - Pre-Medical
Board of Intermediate and Secondary Education
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