Operations professional with experience managing federal sales and procurement workflows. Skilled in bid operations, compliance coordination, and vendor management, with a strong focus on efficiency and execution.
Overview
6
6
years of professional experience
Work History
Operations Manager
XAAS SOLUTIONS
Lahore, Punjab, Pakistan
02.2024 - Current
Managed end-to-end sales and procurement processes, ensuring alignment with federal and military client requirements.
My role focuses on streamlining processes, coordinating stakeholders, and ensuring end-to-end execution..
I work closely with teams to drive compliance, efficiency, and timely delivery.
Passionate about building systems that turn complex requirements into smooth, reliable outcomes.
Sales Manager
EDEN PRIME
Lahore, Punjab, Pakistan
02.2021 - 01.2024
Led federal sales and bidding operations at Eden across major portals such as SAM.gov, Unison, and SEPTA.
Improved federal project sourcing through proactive opportunity tracking and market insight.
Developed a strong vendor ecosystem to support high-quality, compliant bids.
Drove sales efficiency and bid success through hands-on leadership and coordination.
Customer Care Specialist
Abacus
Lahore, Punjab, Pakistan
11.2019 - 10.2020
Resolved customer inquiries through multiple communication channels, ensuring prompt and accurate responses.
Collaborated with cross-functional teams to enhance service delivery and streamline processes.
Trained new staff on customer service protocols and best practices for effective support.
Education
BBA - Business Administration
National College of Business Administration & Economics
Lahore, Punjab, Pakistan
02-2022
Skills
Problem-solving
Team leadership
Operations management
Decision-making
Planning and implementation
Project management
Maintaining compliance
Timeline
Operations Manager
XAAS SOLUTIONS
02.2024 - Current
Sales Manager
EDEN PRIME
02.2021 - 01.2024
Customer Care Specialist
Abacus
11.2019 - 10.2020
BBA - Business Administration
National College of Business Administration & Economics