Summary
Overview
Work History
Education
Skills
Selected Projects
Core Competencies
Certification
Accomplishments
Affiliations
Technical Skills
Languages
Websites
References
Timeline
Work Availability
Quote
Software
Generic
Muhammad Mudassir

Muhammad Mudassir

Lahore-Punjab

Summary

Proactive Executive Assistant with over 5 years of experience streamlining administrative operations, supporting senior leadership, and coordinating cross-functional projects. Skilled in CRM tools, data analytics, and AI-driven workflow optimizations to boost efficiency. Adept at international travel coordination, confidential document management, and stakeholder engagement. Renowned for delivering cost savings and continual process improvements.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive Assistant

Orient Apparel | Orient Material
Lahore-Punjab
03.2019 - Current
  • Streamlined administrative processes, significantly improving overall productivity.
  • Prepared executive reports, managed senior leadership schedules, and oversaw day-to-day administrative tasks.
  • Maintained and processed sensitive documents in strict adherence to confidentiality and regulatory requirements.
  • Coordinated end-to-end visa processing and international travel arrangements for business engagements.
  • Oversaw multiple cross-departmental projects, ensuring on-time completion, and alignment with strategic objectives.
  • Led CRM implementation (Bitrix24, Airtable, Zoho, Salesforce) to enhance client relationships and increase retention.
  • Organized corporate events and workshops for a wide range of stakeholders, strengthening brand visibility and engagement.
  • Optimized supply chain operations, effectively reducing operational costs, and improving logistical efficiency.
  • Streamlined recruitment processes, facilitating faster hiring cycles, and providing thorough onboarding support.

Education

Bachelor of Science - in Food Science & Technology

University of Sargodha
Main Campus-Sargodha
03-2021

Skills

  • Schedule management
  • Project management
  • Confidential document handling
  • CRM implementation
  • Travel coordination
  • Report preparation
  • Event planning
  • Data analysis
  • Recruitment processes
  • Supply chain optimization
  • Time management
  • Problem solving
  • Team collaboration
  • Travel arrangement
  • Business Protocol
  • Telephone etiquette
  • Excel spreadsheets
  • Business writing
  • Excellent communication
  • Task prioritization
  • Analytical thinking
  • Project coordination
  • Administrative support specialist
  • Adaptability
  • Accounting
  • Drafting correspondence
  • Report development
  • Performance improvement
  • Problem-solving
  • Task delegation
  • Honest and dependable
  • Documentation and recordkeeping
  • Human resources support
  • Document handling
  • Staff supervision
  • Teamwork and collaboration
  • Meeting agenda preparation
  • File management
  • Written communication
  • Verbal and written communication
  • Arrange business meetings
  • Meticulous attention to detail
  • Contract review
  • Process improvement
  • Human resources management (HRM)
  • Schedule & calendar planning
  • Report generation
  • Executive presentation development
  • Work coordination
  • Workflow improvements
  • Operating procedures
  • Proofreading
  • Phone etiquette
  • Customer service
  • Business administration
  • Project planning
  • Training schedule setup
  • Social media management
  • Travel arrangement coordination
  • Office administration
  • Videoconference preparation
  • Risk management
  • Multi-line phone proficiency
  • Recordkeeping and documentation
  • Professional and mature
  • Report writing

Selected Projects

  • Orient Ceramica Website Design: Coordinated design and development from concept to launch, ensuring a user-friendly layout, brand consistency, and SEO optimization
  • Garment 360° photography with Photo Robot implemented a robotic photography system for e-commerce, producing consistent imagery, reducing manual labor by 40%, and improving online product presentation
  • Power BI Dashboard for Pakistan's Textile Export, designed a real-time data dashboard offering actionable insights into export performance and trends, speeding up data-driven decision-making by 20%
  • Airtable / Bitrix for Product Planning Leveraged cloud-based platforms to streamline product lifecycle management, enabling cross-department collaboration, and reducing planning errors by 30%
  • Bitrix for CRM: Customized and integrated Bitrix CRM functionalities to automate sales pipelines, track customer interactions, and achieve a 90% CRM utilization rate

Core Competencies

  • Administrative Efficiency (90%*)
  • Project Coordination & Delivery (95%*)
  • CRM Implementation (90%*)
  • Data Analysis & Automation (95%*)
  • Operational Cost Reduction (85%*)
  • Recruitment Efficiency (90%*)

Certification

  • Leadership and Communication
  • Financial Management
  • Advanced Project Management
  • Marketing Analytics
  • Data Analysis and Visualization
  • Programming and Automation

Accomplishments

  • Employee of the Month, Orient Apparel, 2023
  • Academic Scholarship for High CGPA (2018)
  • Organized nutrition awareness workshops at the university
  • Participated in community volunteering projects for healthcare and education
  • Campus Ambassador for tech and entrepreneurship events

Affiliations

  • Organized monthly training sessions for staff on new CRM tools, achieving a 90% adoption rate
  • Mentored new hires in administrative best practices, reducing onboarding time by 20%
  • Spearheaded employee engagement initiatives, increasing staff satisfaction scores by 15%

Technical Skills

CRM Tools: Bitrix24, Airtable, Zoho, Salesforce

  • Python: Data Analysis, Automation Scripts
  • MetaEditor: Algorithmic trading basics, script writing
  • AI Tools: ChatGPT for workflow optimization, content generation
  • MS Office: Advanced Excel, PowerPoint, and Word

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Proficient (C2)
C2
Arabic
Beginner
A1

References

References available upon request.

Timeline

Executive Assistant

Orient Apparel | Orient Material
03.2019 - Current

Bachelor of Science - in Food Science & Technology

University of Sargodha

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Software

Microsoft Office

Meta Editor

Air Table

Bitrix-24

Salesforce

Odoo

Zohoo

Monday

ClickUp

ChatGpt

Power BI

TradingView

Meta-5

SAP

ERP

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Muhammad Mudassir