Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
SoftwareEngineer
Mouzam  Arshad

Mouzam Arshad

Python Developer
Lahore, Punjab,Pakistan

Summary

Committed and hardworking K.F.C with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Cashier

K.F.C Gray Mackenzie Restaurants
Lahore
08.2023 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Supervisor

DOCE Bakers and Sweets
Lahore
08.2019 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Head Chef

DOCE Bakers and Sweets
Lahore
08.2019 - 10.2022
  • Hired, managed, and trained kitchen staff.
  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.

Education

High School Diploma -

KICS, UET
Lahore, Punjab, Pakistan
07.2024 - Current

Bachelor of Science - Information Technology

Govt. M.A.O College, LHR
Lahore
09.2019 - 12.2023

Skills

Customer Service

Certification

Pyhton developer

10-2024

Interests

Cricket

Program and coding

Timeline

Pyhton developer

10-2024

High School Diploma -

KICS, UET
07.2024 - Current

Cashier

K.F.C Gray Mackenzie Restaurants
08.2023 - Current

Bachelor of Science - Information Technology

Govt. M.A.O College, LHR
09.2019 - 12.2023

Supervisor

DOCE Bakers and Sweets
08.2019 - 10.2022

Head Chef

DOCE Bakers and Sweets
08.2019 - 10.2022
Mouzam ArshadPython Developer