Muhammad Meraj Uddin

• Government and Military Tender expert (B2G / B2B Business Model).
• Identified the core criteria for risk mitigation and modeled framework, company Training, and customer relations.
• Prioritized quality assurance initiatives (ISO 9001:2015) that elevated product Reliability and maintained compliance with industry standards.
• Completed installation jobs to quality standards within required timeframes.
• Conducted skilled repairs of installed mechanical systems and equipment.
• Assembled, disassembled and modified systems by conducting changes, removals and replacements of components to correct failures and implement changes.
• Maintained work areas with high standards of cleanliness and order to increase safety and organisation.
• Analysed problems and designed solutions to enable systems to be fully functional.
• Investigated and isolated mechanical or electrical faults and repaired/replaced faulty components to prevent lab session delays for students.

• Secured Star Performer Award for achievement of 1.00M & 350k USD single orders To Higher Colleges Of Technology in 2018-19.
• Liaised with vendors for procurement of high-quality lab equipment at competitive prices.
• Trained End-User in the use of scientific lab equipment and safety protocols.
• Carried out commissioning of new machinery, ensuring smooth integration into existing processes.
• Reviewed and updated standard operating procedures for mechanical maintenance, aligning with best practices.
• Led a team of junior technicians in the installation of new mechanical equipment, fostering collaboration and skill development.
• Oversaw quality control for smooth delivery process.
• Prepared detailed reports on project status, including quality control results and site inspection findings.

• Designated as "Sales Support Engineer" responsible for promoting & selling analytic & training laboratory equipment, across GCC.

Responsibilities:

• Installation, Commissioning and Training on Laboratory equipment.
• Demonstrating how a product meets a client's needs either by presentations or live
• Demonstration on demo product/simulation.
• Liaising with both current and potential customers to develop existing and new Business opportunities.
• Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for them to avoid any confusion in MEP's.
• Providing onsite aftersales support and keep a track on SLA`s.
• Follow ups on Invoicing.
• Support Sales Team for correct equipment technical specifications and accessories needed for tender to avoid any future escalation.

• Designed tailored technical solutions to address client requirements, improving Customer satisfaction and accelerating sales cycles.
• Collaborated with project managers to plan and execute installations within agreed timeframes and budgets.
• Developed precision instrumentation involving minute tolerances and critical specification requirements.
• Raised required site permits and monitored and signed off at project completion.
• Delivered training sessions to clients on the operation and maintenance of installed systems, improving user competence.
• Tested equipment, machinery and instruments to assess proper functioning.
• Led all site survey work, Delivery Location, MEP and Pre-Requisites in Yanbu Industrial College, KSA.