Travelling & Photography
Muhammad Meraj Uddin
International Trader & Business Development
Islamabad
Summary
- Establishing a trading company importing/exporting solutions in "Education and Research" sector and associated partners, from the scratch, managing a team of sales and service engineers, aligning suppliers and customers scoring 2021-22 Sales of 300k USD.
- Financial and Investment related decision makings based on reports from Sales and Finance teams.
- 13+ years of educational and research lab equipment management experience in GCC, Africa and Pakistan.
- Excellent Internal/External Customers & Suppliers Management Skills ( Supply Chain Management).
- Profound knowledge of installation, commissioning and training of equipment/instruments with maintenance as per SOPs.
- Understanding the dynamics of market and associated KRA's/KPI's.
- Sound knowledge of ERP software's (interactive dashboard-Sales Force).
- Achievements of 1.00M & 350k USD single orders to Higher Colleges Of Technology in 2018-19.
- Mostly Worked on Mechanical Engineering Laboratories and Workshop Solutions. Aerospace & Aeronautical engineering equipment( Flight and airplane system simulators, Turbine Engines & aviation maintenance solutions)
- Importing solutions for Automaton & Industry 4.0, Artificial Intelligence, IoT and Smart systems ( home, grid, factories etc.)
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
CEO/Founder
ADF International Pvt Ltd
Islamabad
01.2021 - Current
- Founder of Turkish-Pakistani origin company in Islamabad, Pakistan registered as 'ADF International Pvt Ltd'.
- Experience in working with government tenders mostly with military academia.
- Audit Report 2021-22: Overall Sales 300,000.00 USD App.
- Importing educational and research equipment/instruments.
- Managing Team of 10, salesmen, engineers and finance managers.
- Routine Tendering Work: Making relations with clients trying to specify the technical details in tender, finding out budget and expected Origin Of OEM, contacting the supplier, seeking for best prices, pricing with accounting currency risk factors/taxes/potential risks/shipment/financing etc., proposal making with carefully specifying the deliverables and T&Cs, managing banking i-e financial instruments such as payment transfer, bid bond, performance bonds, account maintenance certificates, monthly account statements & P/L Statement
- Importing Goods: finding suitable route/ freight forwarding and method of shipping ( LCL/FCL), By Sea or By Air on the basis of cost and deadline & HS Code, force majure, Customs Clearance and local transportation.
- Invoicing: Trying to Invoice ASAP by delivering, commissioning & installation, completion of necessary documentations and submission of invoice
- Follow-Up: Follow-up for payments, new order status, movement of in progress shipments, OEM quotation status, internal customers operations follow ups
- Internal Customer Management: Weekly/Monthly meetings on progress, discussing the pitfalls and action plans on complicated orders, discussion of KPIs, KRAs, sales forecasts, finance and investment decisions based on payment and new orders. Advising colleagues based on experience the issues to be addressed/encounter the potential risks and issues and prepare policy for the same.
- Dealing with Emerging Technology such as Spartan FPGA development boards, RPIs, Arduino, Microsoft HoloLens, Oculus VR Headsets, EEG Headsets, Kinect Azure.
- Workshop tools such as Lathe Machines, Milling Machine, Combo Lathes, cutting tools
- Material testing: Hardness Testing, Sample Preparations (Grinding/Polishing, Mounting Press, Precision Cutter)
Business Development Manager
Medicom Group LLC
Ajman
03.2021 - 06.2022
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Enhancing existing revenue streams and developing new opportunities (Educational, Research and Training Centers) .
- Recruiting, hiring and developing sales representatives ( Pricing methods and risk mitigation).
- Setting sales targets for sales teams and sales reps based on market and product line.
- Developing and writing up strategic plans and implement in the company.
- Turning leads into sales and putting together sales pitches.
- Continually assess the sales processes to identify improvements and efficiencies.
- Keeping an eye on competitors and building client relationships and keep myself and the team updated with market developments and technical product knowledge.
- Completing all sales activity documentation on priority include reports, budgets and forecasts.
- Managing orders and ensuring goods or services promised to customers are processed efficiently.
- Address customer or employee issues with empathy and logically.
- Organize sales training sessions for employees hence fostering sales culture in team.
- Negotiate and manage the channel with suppliers, customers and retail outlets mainly on pricing and delivery.
- Servicing the needs of existing customers, try to accomplish on time.
- Attend relevant sales meetings, functions, conferences, shows or exhibitions.
- Communicating with customers via email, phone or in person.
Key Account Manager
Dutco Tennant LLC
Dubai
06.2017 - 01.2021
- Responsible for aligning budgetary and actual sales targets by carefully identifying the KRA's against current market trends.
- Reviewing and evaluating Monthly KPI achievement and producing report.
- Keeping up to date with day to day events and constantly mining for opportunities in various sectors of science and technology.
- Site visiting of existing and potential customers maintaining relation, by providing after sales services and try to avoid any procrastination.
- Working with existing & new principals to discuss the market needs and to update myself with new developments.
- Making sure to build enough trust with clients which enable us to specify our products well in advance in the tendering process.
- Trying to cross sell in quotation (optional items) and carefully considering the risk factors (site readiness, advance payments, commissioning pitfalls, warranty clauses etc.).
- Following up with order process, contribute to negotiation over prices and margins, ensure timely delivery & installation with invoicing.
- Managing pipeline & updating the correct and reliable information with confirmed closing date from customers.
- Carrying out plan for safe deliveries of heavy machineries as per HSE requirements ( Include risk assessment, method statements and preparation of competency certificates), MEP requirements ( Pre-requisites: Floor, Voltage, Water and drainage, compressed air or industrial gases) with standardized procedures.
- Experienced in solutions from Armfield Ltd UK, HAAS USA, Doosan, Korea, Bemato, Taiwan, Ametek, USA & Eternalsun Spire, Netherlands ( PV Testing) and similar products line.
Technical Sales Support Engineer
Edutech Middle East LLC
Abu Dhabi
02.2013 - 06.2017
- Demonstrating how a product meets a client's needs either by presentations or live demonstration on demo product/simulation.
- Liaising with both current and potential customers to develop existing and new business opportunities.
- Reviewing customer drawings, plans and other documents in order to prepare detailed technical proposal for them to avoid any confusion in MEP's.
- Providing onsite after-sales support and keep a track on SLA's.
- Experienced working on 5 Axes/3 Axes CNC Machining, Conventional Machines ( Lathe, Milling, Drilling), Wind Tunnels, Hydraulic Benches and related experiments ( Flume, Fluid Frictions & Loses in pipes) Absorption/Adsorption Units, Distillation equipment, IC Engines ( 4 Stroke) and Civil engineering equipment ( Soil Mechanics, Transportation, Survey & Material Testing).
Technical Sales & Service Engineer
Kawther Ibrahim Abdulkader & Partners Co. Ltd
Riyadh
12.2009 - 06.2012
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Designated as Sales & Service Engineer , served Central and Eastern Region Of Saudi Arabia for Installation, commissioning and training of instruments used in educational and research sectors.
- Prepare technical presentations for customer with key selling points, assisting sales team in reviewing topology and opportunities.
- Team up with the project managers and technicians to ensure the final design of upcoming laboratories in new or existing universities.
- Meeting with the customers to promote the new products by giving demos and support development of the existing products.
- Worked on equipment from Solution Engineering Malaysia, Deltalab France and Armfield Ltd.
- Travelling to various cities for delivery and Installation purposes.
- Setup ( Installation & Commissioning) Yanbu Industrial College ( 8 different labs), Majma'ah University ( FMS), King Abulaziz University ( Environmental engineering ) and SECO-Abha ( training labs) etc · Worked on equipment from Denford, UK, Solution Engineering Malaysia, Deltalab France and Armfield Ltd.
Education
Master of Science - Artificial Intelligence
University Of Leeds
Leeds, UK 02.2021 - Current
MBA - Operations Management
Sikkim Manipal University
Riyadh, Saudi Arabia 06.2010 - 06.2012
Bachelor of Science - Mechanical Engineering
Ghulam Ishaq Khan Institute Of Engineering Science
Swabi, Pakistan 08.2005 - 06.2009
Skills
Critical Thinking
Additional Information
- Valid B1/B2 VISA No. M9552879
- UAE Valid Driving License
- Experience in International Trade in UAE, SaudiArabia, Oman, Qatar, Kuwait Bahrain, Kenya and Pakistan
Interests
Movies & Songs
Weight-lifting for fitness & Walking/Jogging
Spending quality time with family
Accomplishments
1. Cracked a lost deal of 50,000.00 USD in NUST University for COBOTS securing a net margin of 40%
2. Convinced top tier OEM's for exclusive partnership in Pakistan.
3. Received best salesman of year award in 2019
4. Nutech University Order TD721 executed and invoiced in shortest time interval- an example of excellent forecasting and planning.
Professional Trainings
SALES TRAINING
- Aviation and Aerospace Equipment Training ADF Didactic Istanbul, Turkey | 2021 November - 2021 December
- 5 Axes CNC Machines HAAS Factory, CA, USA | 2019 January - 2019 January
- Conventional Workshop Tools Benign Enterprise Co., LTD., Taichung, Taiwan | 2019 November - 2019 November
- Engineering Lab Equipment Solution Engineering Sdn Bhd, KUL, Malaysia | 2014 December - 2014 December
TECHNICAL TRAINING
- Multiple Fuel IC Engines Megatech INC. Boston, USA | 2019 January - 2019 January
- Real Time HIL Simulations Typhoon HIL, Novi Sad, Serbia | 2018 June - 2018 June
- Applied Hydraulic didactic equipment Exago, Ancenis, France | 2017 October - 2017 October
Timeline
Business Development Manager
Medicom Group LLC
03.2021 - 06.2022
Master of Science - Artificial Intelligence
University Of Leeds
02.2021 - Current
CEO/Founder
ADF International Pvt Ltd
01.2021 - Current
Key Account Manager
Dutco Tennant LLC
06.2017 - 01.2021
Technical Sales Support Engineer
Edutech Middle East LLC
02.2013 - 06.2017
MBA - Operations Management
Sikkim Manipal University
06.2010 - 06.2012
Technical Sales & Service Engineer
Kawther Ibrahim Abdulkader & Partners Co. Ltd
12.2009 - 06.2012
Bachelor of Science - Mechanical Engineering
Ghulam Ishaq Khan Institute Of Engineering Science
08.2005 - 06.2009
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