MYSIS Bank Software
Muhammad Masroor
Banking
Toba Tek Singh ,Punjab
Summary
Efficient and detail-oriented Relationship Manager with 5+ years' experience in banking and bookkeeping. Skilled in deposits, transfers, bank accounts, and mail duties. Proficient in Microsoft applications and able to multitask with ease.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Relationship Manager
Muslim Commercial Bank Limited
Toba Tek Singh , Punjab
2022.11 - Current
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Conducted financial due diligence on potential investments and acquisitions.
Relationship Manager
Habib Bank Limited
Faisalabad , Punjab
2021.09 - 2022.11
- Retail banking products (credit card, Personal loan, Auto Finance, home loan).
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Bancassurance and account opening procedures and maintain the portfolio of ETB and with NTB customers.
- Developing and implementing marketing strategies to grow the customer base.
- Ensuring customer satisfaction Resolving customer issues and concerns.
- Conducting customer interviews Identifying and communicating customer needs.
Relationship Officer
Mobilink Microfinance Bank Limited
Toba Tek Singh , Punjab
2019.04 - 2021.09
- Assess client credit worthiness.
- Collect and organize client’s financial information.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
- Guide clients through appropriate mortgage loan options.
Loan Officer
Khushhali Microfinance Bank Limited
Toba Tek Singh , Punjab
2018.05 - 2019.04
- Maintained strict confidentiality of bank records and client information.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Education
MS/MPhil Business Administration - Finance
Government College University
Faisalabad 2017.09 - 2019.10
BBA Hon's - Banking And Finance
Government College University
Faisalabad 2013.09 - 2017.08
DAE/FSC Textile - Weaving
Government College of Technology
Kamalia 2010.08 - 2013.08
Matric - Computer Science
Government High School NO 1 Kamalia
Kamalia 2008.08 - 2010.08
Skills
Business relationship cultivation
undefinedSoftware
T24 Bank Software
CBS Bank Software
Certification
Sales Excellence Training Program
Interests
Books Reading
Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Sales Excellence Training Program
2022-12
Relationship Manager
Muslim Commercial Bank Limited
2022.11 - Current
Relationship Manager
Habib Bank Limited
2021.09 - 2022.11
Relationship Officer
Mobilink Microfinance Bank Limited
2019.04 - 2021.09
Loan Officer
Khushhali Microfinance Bank Limited
2018.05 - 2019.04
MS/MPhil Business Administration - Finance
Government College University
2017.09 - 2019.10
BBA Hon's - Banking And Finance
Government College University
2013.09 - 2017.08
DAE/FSC Textile - Weaving
Government College of Technology
2010.08 - 2013.08
Matric - Computer Science
Government High School NO 1 Kamalia
2008.08 - 2010.08
Similar Profiles
Azhar MahmoodAzhar Mahmood
Head of Commercial Credit at Bank AL Habib LimitedHead of Commercial Credit at Bank AL Habib Limited
Ayesha HussainAyesha Hussain
Officer Loan Processing at MCB (Muslim Commercial Bank)Officer Loan Processing at MCB (Muslim Commercial Bank)
AITEQAD AFZALAITEQAD AFZAL
Branch Services Manager at Muslim Commercial BankBranch Services Manager at Muslim Commercial Bank