Muhammad Masood Iqbal
Hyderabad
Summary
Committed Operations Officer skilled in increasing operational efficiency to achieve corporate goals. Detail-oriented with drive for effectively managing budgets and executing office administration tasks.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Operations Officer
Deaf Reach School - Family Education Services Foundation
Hyderabad, Sindh
11.2021 - 07.2024
- Assisting in operational functions and guide all the admin staff to ensure quality standards are by supervising, inspecting and evaluating the school assets.
- Evaluate, negotiate, and choose as needed facilities and premises resources and services, ensuring that the procurement fulfills the needs of the schools and provides the best value for money.
- Create, evaluate, and oversee effective administrative procedures that cater to the needs of the schools.
- Manage the review and approval of policies and procedures and data evaluation.
- Assist with the annual result day, open days and other corporate/school events to ensure such occasions are sufficiently supported to meet their objectives.
- Identified potential risks associated with operations and implemented mitigation strategies accordingly.
- Resolved conflicts between different departments within the organization in an efficient manner.
- Assisted with the development of operational plans and procedures.
- Created training programs to help staff understand operational policies and procedures.
- Coordinated with vendors for procurement of materials and supplies needed for daily operations.
- Developed reports on operational data such as volume, cost, and quality of service provided.
- Tracked inventory levels across all locations and ensured timely replenishment when required.
- Supervised a team of subordinate personnel involved in various aspects of operations.
- Provided technical support to staff in resolving operational issues or problems.
- Reviewed financial information such as budgets, invoices, accounts payable and receivable.
- Evaluated system performance and identified areas for improvement in order to increase efficiency.
- Analyzed customer feedbacks to identify areas where improvements can be made in terms of service delivery.
- Ascertained security deficiencies to merge and align security requirements.
- Drafted reports and led presentations to inform upper management of operational inefficiencies and recommended improvements.
- Managed day-to-day activities related to IT infrastructure operations.
- Coordinated with other departments such as sales and marketing in order to deliver better services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Connect with bank for Deposits.
- Performed periodic audits on systems and processes to ensure accuracy of data.
Education
Foundational Linguistic Intelligence Training -
Pakistan Sign Language and Deaf Reach School and Training Centre
Hyderabad, PakistanBSc. (Agri) Hons. - Horticulture
Sindh Agriculture University
PakistanHigher Secondary School Certificate -
Army Public School and College
Hyderabad, Sindh, Pakistan 01.2008 - 05.2010
Skills
- Vendor management
- Team leadership
- Event coordination
- Budget development
- Employee performance
Languages
B1, B2, B2, B2, B2, Basic user, Basic user, Independent user, Independent user, Proficient user, Proficient user
Personal Information
Nationality: Pakistani
Languages
Urdu
First Language
English
Intermediate
B1
Sindhi
Elementary
A2
Sign language
Upper Intermediate
B2
Timeline
Operations Officer
Deaf Reach School - Family Education Services Foundation
11.2021 - 07.2024
Higher Secondary School Certificate -
Army Public School and College
01.2008 - 05.2010
Foundational Linguistic Intelligence Training -
Pakistan Sign Language and Deaf Reach School and Training Centre
BSc. (Agri) Hons. - Horticulture
Sindh Agriculture University