Muhammad Maqsood
Telecom Engineer
Islamabad
Summary
Supportive Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Team Lead MW Transmission
Huawei Technologies Pakistan
08.2021 - Current
- Secured third Position in TL/TD Technical Contest of Middle East & Central Asia Region For two years (2022 & 2023)
- Worked Side by Side with Sales and Solutions during Project initiation
- Involved in Supply and Services solution preparation, BOQ verification and analysis
- HLD/LLD preparation and analysis
- EI and DTRB Reviews
- Project service cost estimation
- Project delivery Management (Survey, Planning and Implementation, acceptance, ETM, CS Issues)
- Technical team management (Frontline, GSC , FSC)
- Customer Satisfaction Management(CMPak NOMC, NP, NC, NOC, FOPs)
- Management Revenue Target achievement
- New Products/Solutions deployment, testing and acceptance (LR Eband, 38G OMT, Super Hub Trial)
- Digital Delivery Tools deployment for work efficiency improvement
- MW Products and Cross Product Issues handling
- Engineering to Maintenance Network Handover
- Risk Management: Registration, mitigation and closures
- Network Safety Assurance for all Product lines of CMPak CG
- Supply & Services Management as per BOQ
- Network report and utilization reports audits
- Iriver 1.0 to iriver 2.0 migration
- Acceptance criteria and documentation finalization with customer
- Network Performance Management and Optimization
- Nationwide version upgrades on MW NEs
- NCE-T R Version upgrade from V1R19 to V1R21, Patch Upgrades, and Taishan BIOS , CPLD version upgrades
- Cost Control & Optimization
- Team Capabilities Improvement by routine trainings
- Field team and Supplier work quality audits
- Automatic Revenue Triggering after PAC
- Soft services acceptance and revenue triggering.
NMS Team Lead
Professional Employers Private Limited (Huawei Technologies)
08.2013 - 08.2021
- Received Awards of “Star Employee of Q4 2020” and awarded as “Outstanding Performance Award Year 2020”
- NMS team management for MW activities fulfillment
- RAN Packet Loss issues handling and End to end MW path analysis
- Nationwide NMS activities Management as per all rules and regulations of Huawei
- Account management and Operation Logs Audit for strict control of activities
- Engineer to Maintenance handover after Health check of new DUs
- Risk Identification, registration and closure as per SLA
- MW Network optimization in support to planning team and traffic utilization analysis
- MW TXN Technical issues escalation and finalizing solutions with GTAC and RND
- Trials for New products, New software versions and new solution (New Analyzer reports for Packet loss and E-line service, LH, IBT, EM6, EM6X, Druid data dump and restore etc.)
- Analyze reports for MW Link Traffic Utilization, Port Utilization, Packet loss, Modulation etc
- NWD Version upgrade of 11000+ NEs of RTN900 and RT300
- Training sessions for team capabilities improvement
- Responsible for Customer and interdepartmental communication
- Maintaining Progress Trackers and Issues trackers
- Soft Services revenue triggering
- New links Alarms clearance and RTN300 License upgrades for ATPs
- NCE (Network Cloud Engine) Administration, Maintenance, Patch upgrades and ATP
- Have done NCE HDD and Backplane replacement.
MW TXN Engineer
Professional Employers Private Limited (Huawei Technologies)
03.2015 - 08.2019
- NCE Patch upgrade from V100R019C00SPC600 to V100R019C00CP6116
- Trail of CCIC and SDB link for 5G
- Evaluating, Performing planned activities and Coordinating with all stakeholders inter and intra Organization
- New RO and Swap Sites and Relocation Implementation
- 2G/3G/4G Media configuration and troubleshooting, traffic rerouting and traffic Optimization
- 2G/3G/4G cutover from old to new PTN Node Implementation
- SNCP Ring Optimization and Ring Break Activities
- LAG , PLA , EPLA Implementation over MW Network
- RTN Version Upgrade activity Central Region
- E1 Expansion Implementation
- Coordination with GTAC for MW TXN related Issues
- 3G and 4G Packet Loss Issues troubleshooting
- U2000 Migration to HA Server, maintenance and Operations
- Network DCN topology Design and Implementation for ECC Routes Optimization
- DCN Routers and Switches configuration
- Lahore Optimization/ F2BTS Offloading of 2G/3G/4G
- High Cap MW Links Traffic loading
- Link Capacity Upgradation
- Network Optimization (IDU + Ports Optimization)
- Cards addition and Hardware up gradation
- 2G/3G/4G media Readiness Implementation
- DG to RTN SWAP Project (135+80 Hops)
- E-LAN to E-Line conversion Implementation
- Utilizations reports from UTraffic
- Maintaining updated traffic sheets for 2G and 3G
- Macros development for data organization
- Escalating Issues to GTAC and management as required.
MW Team Lead
Warid CG
08.2013 - 03.2015
- Warid 230 Swap Project
- Redesign of NEC Topology at Netconfig Tool for Warid CG
- BOQ verification of Warid 2013 project w.r.t
- MW and finalizing TN from KAR to LAH WH
- Evaluation of resources for new hirings
- Finalized the implementation plan with customer and Sub Contractors
- Strategy development for this Project keeping in view the mixed TXN (RTN, NEC, Nera, ML , AR2811 and VSAT)
- Risk analysis and Mitigation plan
- Resource planning
- Daily Coordination with customer (TXN planning, Projects, NMS, FM, MS, Solution), cross region coordination with Huawei team and Subcons
- Survey Reports template finalization
- Survey reports analysis
- NMS Visibility of about 1000 MW Nodes
- Progress reports and Issues handling.
WiMAX RAN Level 2 Support Engineer
Wateen Telecom Ltd.
11.2007 - 08.2013
- 24/7 Interaction with subcontractors and Remote Support for Level-1 RAN Operations
- Lead and completed “22 USF sites deployment Project”
- MW Transmission Network (RTN 600, NEC and SAGEM) Deployment, commissioning, integration and troubleshooting
- WiMAX BTS Commissioning, integration and Troubleshooting
- NEC MW NMS (Windows server 2003 and Solaris 10 based) installation and commissioning
- HighCAP NMS Server for SAGEM MW
- Metro Ethernet Extension Phase-1” implementation
- RAN sites traffic re-routing for MW and Optical Fiber
- Solve Network Congestion and Technical Issues by handling P1/P2/P3 SRs
- NEC MW Network design by “Netconfig Tool”
- R&R of Faulty NEC MW equipment
- Scripting for NWD upgrades on RAN Sites and Cisco switches
- Nationwide configuration Audit of RAN switches.
RAN Rollout Engineer
Wateen Telecom Ltd.
01.2009 - 01.2010
- Sagem (Packet MW): deployment, commissioning and troubleshooting
- Involved in deployment of “Carrier Grade Element Management System”
- Deployment and commissioning for “356 WiMAX Sites Rollout” and site integration with CGEMS and WateenVision Portal
- Biweekly “Network Performance Issues analysis” for RF Planning and Optimization based on Drive Test results
- As Built site Audit” for complete access network before Re-launch of Wateen Telecom in 1st Nov 2011
- RAN Aggregation Equipment (ME3400) configuration and O&M
- Nationwide 150Mbps MW links audit and Optimization
- Eltek Power Equipment troubleshooting
- Coordinating with IP/MPLS core for WiMAX Cluster shifting and customer end services assurance
- New Product Testing: “PureWave WiMAX BTS”
- Drafting ATP documents
- Preparing MOPs for NOC and RAN L1
- Supporting NOC for network monitoring and configurations
- 81 ZTE Sites rollout” Project implementation.
Drive Test Engineer
Wateen Telecom Ltd.
01.2008 - 01.2009
- Conducted Drive tests for 400 Sites in LHR and FSD
- ZTE test sites Drive Test for coverage radius and DL/UL throughput
- Performed RF-Audit of Nationwide operational sites which includes on site verification of Tilts, Heights, TX Power and other RF related parameters used subsequently for optimization activity
- Prepare Drive Test result reports and propose fine tuning
- Coverage and throughput testing of multiple vendor CPEs (Motorola, ZTE, Green packet) and different models of same vendor
- Tools Used: (Couei) XCAL-X, MAP-X, Map-info, USB dongle and Google Earth.
Service Delivery Engineer
Wateen Telecom Ltd.
01.2007 - 01.2008
- Team Lead WiMAX Operation, managing teams and technical support for WiMAX filed related issues with corporate and consumer clients
- Customer service solutions deployments (WiMAX CPEs, Corporate Solutions, Fiber optics deployment and VPN-L2 and L3,Wireless Bridge, DVB-RCS) connectivity and configuration and coordination with different departments (core, RAN, ONM, Billing ,SRP etc)if required
- Configuration of WiMAX OSM, IAD, SIP PHONES, VIDEO PHONES, Wireless bridges.
Education
MBA Marketing (3rd Position) -
01.2013 - 01.2015
B.E. Electrical - undefined
01.2003 - 01.2007
Skills
Schedule Management
Trend Tracking
Performance Monitoring
Operations Management
Product Management
Resource Allocation
Employee Evaluation
Quality Control
Performance Improvement
Coaching and Mentoring
Product Experience Summary
- NMS/EMS
- Migration, Deployment, Commission, upgradation, Administration and Maintenance
- Huawei: T2000, U2000 ,NCE-T (Network Cloud Engine)
- NEC: PNMS
- Motorola EMS for WiMAX: CGEMS
- Sagem : HighCAP NMS
- MW Products:
- Worked on MW Link Types:
- K-band (1+0, 1+1(HSB), 1+1(SD), 2+0, XPIC (1+0), XPIC (1+1 HSB), XPIC (1+1 SD), MIMO, CA, CCIC, Super Hub, OMT Upgrades
- E-Band (1+0, XPIC, IBT, LR Eband)
- Huawei MW: OptiX RTN (320, 380A, 380AX, 380AXH 980,950A,950,910,905,620,610)
- NEC (iPASO 200, Pasolink NEO, Paso+, Paso Mx, V4, V3)
- Sagem Packet Radio
- MW Commissioning: WDT, NCE, U2000, WebLCT and Navigator PNMSj and Sagem
- Basic Planning and Troubleshooting on iriver 2.0
- DCN IP/VLAN planning, implementation, Troubleshooting and optimization
- IP Planning using Netconfig
- DCN Topology design using Visio
- IP/VLAN Plan on MS Excel
- Datacom, Switching and routing (basic configurations)
- Cisco (3400, 3750,2600)
- Huawei (CE6881,5331, S9300, S3900, S2300, AR4640, AR4680, AR2220 and AR2811)
- Servers Basic administration
- Windows server 2003/2007, Linux and Solaris 10, Euler OS
- Motorola WiMAX BTS Commissioning and Integration, Troubleshooting
- XCAL-X for WiMAX Drive Testing
- Official Tools: Microsoft Excel, Word, Power point, Outlook, Visio, Database SQL Basics, Ma[info, Google Earth etc
References
Reference can be provided if required
Accomplishments
- Successfull New Product Testing and acceptance (Industries First Long Reach Eband, IBT Eband Link, Super Hub, CCIC, MIMO)
- Supervised team of 10 staff members.
- Secured third Position in TL/TD Technical Contest of Huawei Middle East & Central Asia Region For two years (2023)
- Secured third Position in TL/TD Technical Contest of Huawei Middle East & North Africa Region For two years (2022)
- Received Awards of “Star Employee of Q4 2020”
- Received Awards of “Outstanding Performance Award Year 2020"
- Third Position in MBA Marketing
Timeline
Team Lead MW Transmission - Huawei Technologies Pakistan
08.2021 - Current
MW TXN Engineer - Professional Employers Private Limited (Huawei Technologies)
03.2015 - 08.2019
NMS Team Lead - Professional Employers Private Limited (Huawei Technologies)
08.2013 - 08.2021
MW Team Lead - Warid CG
08.2013 - 03.2015
IBA PU Lahore - MBA Marketing (3rd Position),
01.2013 - 01.2015
RAN Rollout Engineer - Wateen Telecom Ltd.
01.2009 - 01.2010
Drive Test Engineer - Wateen Telecom Ltd.
01.2008 - 01.2009
WiMAX RAN Level 2 Support Engineer - Wateen Telecom Ltd.
11.2007 - 08.2013
Service Delivery Engineer - Wateen Telecom Ltd.
01.2007 - 01.2008
UET Lahore - B.E. Electrical,
01.2003 - 01.2007