Semrush
Muhammad Kaukab Munir
Lahore,Punjab
Summary
Goal-Oriented Business Manager with 11 years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
Highly creative Marketing expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Manager Customer Services
Blue Box Packaging
Lahore
04.2020 - 01.2023
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
SEO Manager
Red Penguin LLC
Lahore
02.2016 - 03.2020
- Created dynamic SEO strategies to exceed market competitors and meet client needs.
- Reviewed and optimized client sites to improve keyword targeting URL strategies, website architecture and content.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
- Liaised with clients during pre-sales work and throughout active campaigns.
ECommerce Manager
Sheikh Traders
Lahore
01.2012 - 12.2015
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Optimized email campaigns to increase open and click-through rates.
- Coordinated with design and media teams to develop high-quality creative assets.
- Improved website visibility through development and implementation of SEO strategies.
Education
High School Diploma -
The Superior College
Lahore 06.2003 - 08.2007
Skills
Customer services
Certification
Fundamental of Digital Marketing
Software
Grammarly
Mircosoft Word
Microsoft Excel
Microsoft Powerpoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Travelling
Movies
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Fundamental of Digital Marketing
07-2022
Introduction to Digital Marketing
07-2022
Competitive Analysis and Keywords Research
07-2022
Backlinks Management
07-2022
Semrush Toolkit Course
07-2022
SEO Strategies
07-2022
Manager Customer Services
Blue Box Packaging
04.2020 - 01.2023
SEO Manager
Red Penguin LLC
02.2016 - 03.2020
ECommerce Manager
Sheikh Traders
01.2012 - 12.2015
High School Diploma -
The Superior College
06.2003 - 08.2007
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