Muhammad Junaid
Warehouse Coordinator
Karachi,Sindh
Summary
To pursue a career in a reputable and progressive organization where hard work is valued and leads to ample growth opportunities.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Warehouse Coordinator
Sana Safinaz
Karachi
03.2022 - Current
- Create AWBs for All IPO and maintain records to dispatch these on time.
- Create Sale Reports for Orders fulfillments.
- Coordinate between teams to resolves Customer complains on time.
- Make replacement/Pickups from customer for complaint products and maintain record on daily basis.
- Coordinate with couriers regarding on time deliveries and returns.
Customer Care Executive
Sana Safinaz
Karachi
02.2021 - 02.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Coordinated timely responses to online customer communication and researched complex issues.
- Chat Support (Emails & Whatsapp)
Data Entry Operator
Nadra (NSER Project)
Karachi
09.2019 - 01.2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
Brand Ambassador
Marketing Agencies
Karachi
08.2016 - 06.2019
- Communicated product value, quality, and style to educate and entice potential customers.
- Engaged customers to communicate key product features.
- Maintained knowledge of current promotions and product features.
- Worked with team to achieve sales goals for products.
SHIFT INCHARGE
TCS (Tranzum Courier Services)
Karachi
02.2015 - 06.2016
- Applied effective time management techniques to meet tight deadlines.
- Quality Check
- Work distribution in team
- Maintain record on daily basis
Education
BBA - Marketing
Sindh Institute of Management & Technology (SIMT)
Karachi 03.2019 - Current
Intermediate - Commerce
Private
Board Of Intermediate Education (Karachi) 09.2010 - 05.2012
Matriculation - Computer And Information Sciences
SOS Hermann Gmeiner School
Board Of Secondary Education (Karachi) 01.2008 - 02.2010
Skills
Time management skills
Reports and documents
Chat Support
Multitasking Abilities
MS Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Warehouse Coordinator
Sana Safinaz
03.2022 - Current
Customer Care Executive
Sana Safinaz
02.2021 - 02.2022
Data Entry Operator
Nadra (NSER Project)
09.2019 - 01.2021
BBA - Marketing
Sindh Institute of Management & Technology (SIMT)
03.2019 - Current
Brand Ambassador
Marketing Agencies
08.2016 - 06.2019
SHIFT INCHARGE
TCS (Tranzum Courier Services)
02.2015 - 06.2016
Intermediate - Commerce
Private
09.2010 - 05.2012
Matriculation - Computer And Information Sciences
SOS Hermann Gmeiner School
01.2008 - 02.2010