Muhammad Jawad
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Sales Manager
Air Arabia (GSA)
Sialkot
08.2022 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintain sales volume, destination mix and fare ladder by keeping an eye on market trends & competitor.
- Anticipate competitor activities & initiate sales strategies in a timely manner to outmaneuver.
- Closely monitor revenue results & account potential and take necessary actions to maximize the revenue.
- Identifying emerging markets to find new sales opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Business Development Manager
Travels 786
Manchester
10.2021 - 08.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Compiled product and customer data to generate informed profit projections.
Senior Account Manager
Salam Air (GSA)
Multan
11.2020 - 10.2021
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Delivered sales presentations and pitches to reservation team, higher management and sales associates for demonstration.
- Analyzed sales metrics to determine whether current sales strategies are effective.
- Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
- Met or exceeded sales goals for tier A accounts by bringing in over five new accounts and upselling worker group deals to existing clients.
- Analyzed key competitors to respond to competitive threats.
- Researched emerging industry trends, applications, and concepts to enhance products and services.
Key Account Manager
Qatar Airways
Multan
07.2015 - 04.2020
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Negotiated and maintained cost-effective contract pricing structures with CIG accounts to produce positive return on investment.
- Reviewed QR sales data with an account portfolio to drive revenue and seek tactical opportunities.
- Developed and delivered presentations to key customers to position products and services.
Senior Sales & Support Executive
Travelport
Lahore
09.2013 - 07.2015
Sales Manager
Muhammadan Travel Ltd.
London
10.2009 - 07.2013
Customer Relationship Manager
PTCL
Lahore
09.2007 - 10.2009
Education
Bachelor of Arts - Arts & Commerce
University of Punjab
Lahore, Pakistan 08.2006 - 09.2008
Intermediate (FSc) - Pre Engineering
Govt. College For Boys
Gojra, Pakistan 07.2004 - 08.2006
Matriculation - Science
Al Islah Model High School
Gojra, Pakistan 07.2002 - 08.2004
Skills
Accounts management
Business development and planning
Strategic account development
Sales processes
Persistent & Innovative
Receptive
Critical thinking & Performance oriented
Relationship building
Strategic planning
Analytical problem solver
Empowers high-performing sales teams
Sales Reporting
Territory Management
Time management
Coaching and mentoring
Verbal and written communication
Solution selling
Database Management
Advanced Salesforcecom user
B to B sales
Marketing strategy
Accomplishments
In Salam Air I had introduced a point based reward program for trade partners and proposed a business case for BSP accreditation.
Salam Air BSP accreditation Business Purposal
Airlines benefit of IATA membership in several ways. Most importantly, IATA provides a powerful, unified and experienced voice that supports and promotes the interests of its members through:
- International recognition and lobbying
- Targeting key industry priorities
- Driving industry change
- Reducing costs and increase targeted audience
- Communication campaigns
- Training and other services
Certification
Effective Sales & Representation Skills , Qatar Airways - March 2019
Timeline
Sales Manager
Air Arabia (GSA)
08.2022 - Current
Business Development Manager
Travels 786
10.2021 - 08.2022
Senior Account Manager
Salam Air (GSA)
11.2020 - 10.2021
Effective Sales & Representation Skills , Qatar Airways - March 2019
03-2019
Key Account Manager
Qatar Airways
07.2015 - 04.2020
Senior Sales & Support Executive
Travelport
09.2013 - 07.2015
Sales Manager
Muhammadan Travel Ltd.
10.2009 - 07.2013
Customer Relationship Manager
PTCL
09.2007 - 10.2009
Bachelor of Arts - Arts & Commerce
University of Punjab
08.2006 - 09.2008
Intermediate (FSc) - Pre Engineering
Govt. College For Boys
07.2004 - 08.2006
Matriculation - Science
Al Islah Model High School
07.2002 - 08.2004