Muhammad Ismail
Dubai
Summary
Motivated and reliable professional with strong organizational skills and a commitment to delivering high-quality work. Experienced in handling administrative tasks, communicating effectively, and supporting team goals in fast-paced environments. Known for adaptability, attention to detail, and a positive attitude that contributes to efficient operations and excellent service. Dedicated professional with a strong focus on operational excellence. Facilitated smooth communication and collaboration across teams, enhancing workplace efficiency. Cultivated a positive work environment through adaptability and a commitment to high-quality service.
Overview
8
8
years of professional experience
Work History
Public Relation Clerk
Sky ways human resources
01.2018 - 01.2020
- Applicant & Employee Communications
- Help draft announcements related to hiring schedules, training updates, policy reminders, or company activities.
- Support internal communication for employees or contractors.
- Assist in preparing orientation materials and information packets for new applicants.
- Administrative & Reporting Tasks
- Maintain communication records, media lists, job posting logs, and PR documentation.
- Prepare summaries of PR activities, public sentiment, or engagement reports.
- Assist the HR or PR manager with daily documentation and coordination tasks.
Office Boy
National Corporation Tourism and Hotel
01.2015 - 01.2016
- Managed cleanliness and organisation of office pantry and common areas.
- Served tea, coffee, and refreshments to staff, clients, and visitors.
- Assisted with basic administrative tasks such as photocopying, filing, and distributing documents.
- Ensured office supplies, drinking water, and pantry items were stocked and available.
- Handled small errands, deliveries, and document transfers within departments.
- Prepared meeting rooms and supported staff during events or office activities.
- Provided general assistance to employees and helped maintain smooth office workflow.
Housekeeping Supervisor/Cleaning Supervisor
Bilal Hospital Islamabad
Islamabad, pakistan
03.2012 - 09.2014
- Achieved team efficiency by educating housekeepers on daily duties, enhancing operational flow.
- Reduced safety risks by promptly reporting maintenance issues to management for action.
- Ensured high standards of cleanliness in rooms, lounge areas, and stairways, contributing to an appealing environment.
- Enhanced cleaning quality through effective training of housekeepers on proper use of cleaning tools and products.
- Realised improved onboarding experiences by delivering thorough training on cleaning techniques and equipment for new employees.
- Secured uninterrupted workflow by efficiently managing cleaning supply inventory and preemptively ordering stock.
- Facilitated fairness and consistency in operations by effectively organising housekeepers' shift schedules.
- Streamlined access to cleaning supplies by reorganising storage areas for optimal efficiency.
Education
Bachelor degree - Sociology
Abudul Wali Khan University
Mardan01-2013
HSSC - Pre - Engineering
Post Graduate College
Mardan01-2011
SCC - Computer Science
Government Centennial Model School
Mardan01-2008
Skills
- CCNA
- DIT
- CIT
- INPAGE
- Microsoft Excel
- record-keeping proficiency
- Warehouse management system operation
- Inventory management
- Administrative support
- Product ordering
- Warehouse operations management
- Customer service skills
Timeline
Public Relation Clerk
Sky ways human resources
01.2018 - 01.2020
Office Boy
National Corporation Tourism and Hotel
01.2015 - 01.2016
Housekeeping Supervisor/Cleaning Supervisor
Bilal Hospital Islamabad
03.2012 - 09.2014
Bachelor degree - Sociology
Abudul Wali Khan University
HSSC - Pre - Engineering
Post Graduate College
SCC - Computer Science
Government Centennial Model School