Muhammad Ishtiaq

Overall responsibility of Inventory Management, Implementation of SOP's & SLA's as per Company Policy & Client, Team Building & Development. Controlling of numbering, filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects, or departments in timely, accurate and efficient manner.

• Meet customer KPIs-100%
• Proper utilization of equipment/boxes/documents
• Verification of documents at time of archiving / collection at client premises.
• Proper dock management including:
• Accurate pallet building as per stacking pattern
• Accurate checking of receiving and dispatching of boxes/documents
• Labor management at dock
• Verification of box barcodes/documents before dispatching / collection by Warehouse Assistant
• Timely and accurate reporting and feedback of client queries.
• Ensure boxes/documents accuracy all time.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Handled day-to-day shipping and receiving overseeing packages per day.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

• Coordinated with General Manager in different operational issues and promotional activities
• Developed and maintain operational guidelines for staff
• Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
• Supervised operations team to support operational excellence and excellent customer service
• Taught employees how to collaborate on daily job tasks and achieve service targets
• Monitored employee productivity and optimized procedures to reduce costs
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand
• Communicated with customers to assess satisfaction with products and services received
• Mitigated business risks by working closely with staff members and assessing performance
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
• Reported issues to higher management with great detail
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports by 10%

• Plan, prepare and deliver instructional activities that facilitate active learning experiences
• Develop schemes of work and lesson plans
• Establish and communicate clear objectives for all learning activities
• Prepare classroom for class activities
• Provide variety of learning materials and resources for use in educational activities & managed 2-3 trainings per day
• Identify and select different instructional resources and methods to meet students' varying needs
• Observe and evaluate student's performance and development
• Assign and grade class work, homework, tests and assignments
• Participate in extracurricular activities such as social activities, sporting activities, clubs and student organizations
• Participate in department and school meetings, parent meetings
• Communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs
• Planned and implemented integrated lessons to meet national standards

• Graded and evaluated student assignments, papers, and course work.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives & did 2-3 trainings per day.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Incorporated multiple types of teaching strategies into classroom.
• Registered student progress and attendance on database to enable tracking history and maintain accurate records.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Participated in parent teacher conference to discuss developments of students and increase support.
• Developed and implemented classroom routines to address varying student needs.
• Prepared quizzes, tests and examinations to gauge how well students were learning.
• Helped students explore concepts with engaging, learning-focused activities.

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets by 80% and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales