

Dynamic travel industry professional with extensive expertise in travel agency operations, specializing in booking management and fare optimization for global destinations. Proficient in navigating IATA systems for ticket issuance, reissues, refunds, and revalidation through various GDS platforms, including Galileo, Sabre, Amadeus, and Abacus. Comprehensive knowledge of visa consultancy services across multiple categories, including tourist, visit, transit, and immigration visas. Exceptional client relationship management skills ensure timely and effective communication while providing tailored travel solutions and updates on industry regulations.
Knowledgeable Counter Supervisor with extensive background in managing ticketing operations and leading teams. Successfully streamlined ticketing processes and enhanced customer satisfaction. Demonstrated expertise in conflict resolution and effective communication.
Experienced with ticketing systems and team management, ensuring efficient and effective operations. Utilizes strong organizational skills to maintain smooth ticketing processes. Knowledge of customer service principles and conflict resolution techniques.
Ticketing professional with solid track record in overseeing ticketing functions and ensuring seamless operations. Known for fostering team collaboration and consistently achieving operational goals. Reliable and adaptable, with strong skills in problem-solving and customer service.
Professional in ticketing industry with substantial experience in managing ticketing operations and resolving customer issues. Demonstrates strong leadership in team collaboration and consistently meets targets. Known for adaptability and effective problem-solving skills. Proficient in ticketing software, conflict resolution, and customer service.