Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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MUHAMMAD IRFAN

MUHAMMAD IRFAN

Karachi,Pakistan

Summary

Strategic and results-oriented executive with 15+ years of experience leading global operational functions, enhancing efficiency, profitability, and cross-functional collaboration through innovative solutions, process optimization, and data-driven decisions. A self-motivated professional adept at independent or team-based work, committed to high standards, logical planning, and knowledge-sharing. Proactive problem-solver with a focus on continuous learning and aligning operational strategies with business goals to consistently exceed performance targets.

Overview

15
15
years of professional experience

Work History

Assistant Director Marketing & Operations

Shaheen Airport Services
07.2023 - Current
  • As Assistant Director of Operations and Marketing, I lead commercial initiatives by managing client relationships, negotiating contracts, and driving revenue growth through strategic partnerships.
  • Skilled in balancing high-pressure demands with precision, I optimize operational efficiency while fostering client trust through communication and project management.
  • My approach combines operational excellence with innovative strategies to expand market reach and sustain growth.

Deputy General Manager Sales Marketing & Flight Operations

Shaheen Airport Services
03.2021 - 06.2023
  • As a leader in operations and marketing, I managed cross-functional initiatives including budget development, ROI optimization, and market research to identify trends and competitor strategies.
  • Directed Flight Operations and Streamlined financial processes through budgeting, forecasting, and cost-saving measures, and implemented operational improvements to boost efficiency and reduce turnaround times.
  • Spearheaded landside and aeronautical operations, elevated customer service programs, and cultivated stakeholder partnerships to enhance service delivery and drive sustainable growth.

Manager Sales Marketing & Flight Operations

Shaheen Airport Services
01.2015 - 02.2021
  • Results-driven leader skilled in strategic operations, marketing, and multi-million-dollar budget management.
  • Strengthen partnerships, optimize resources, and cultivate agile deliver operational excellence and consistency.
  • Proficient in risk mitigation, resolving challenges, and aligning organizational goals.
  • Decisive in low-risk scenarios; escalate complex issues to drive innovation and accountability.

Incharge Flight Operations

Shaheen Airport Services
01.2010 - 12.2015
  • Strategic operations leader with expertise in coordinating irregular operations, airport emergencies, and on-time flight departures.
  • Proven ability to manage high-pressure scenarios, including inclement weather, infrastructure disruptions, and security incidents, while maintaining strict discipline and professionalism among ground staff.
  • Skilled in flight planning, weather analysis, and securing aviation permissions.
  • Experienced in dispatching diverse aircraft fleets (Thai Airways, Emirates, Etihad, Air France, etc.) and managing VIP/charter flights across Pakistan.
  • Available 24/7 to ensure seamless service delivery and provide senior leadership during critical events.

Education

Bachelor of Arts -

University of Karachi

Skills

  • Project management
  • Digital Marketing
  • Teamwork
  • Time Management
  • Leadership
  • Effective Communication
  • Critical Thinking

Languages

  • English
  • Urdu
  • Punjabi
  • Hindi

Languages

English
First Language
Urdu
Upper Intermediate
B2
Punjabi
Upper Intermediate
B2

Timeline

Assistant Director Marketing & Operations

Shaheen Airport Services
07.2023 - Current

Deputy General Manager Sales Marketing & Flight Operations

Shaheen Airport Services
03.2021 - 06.2023

Manager Sales Marketing & Flight Operations

Shaheen Airport Services
01.2015 - 02.2021

Incharge Flight Operations

Shaheen Airport Services
01.2010 - 12.2015

Bachelor of Arts -

University of Karachi

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MUHAMMAD IRFAN