Muhammad Irfan

Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction.

• Led successful commissioning of lift control through speed gates and access control using Honeywell's Tema Server & RTU on EBI at Dolmen Sky Tower.
• Proficiently commissioned Honeywell PAVA system (DCS 2000, NRI & NPMI Call station) for enhanced emergency communication.
• Expert in troubleshooting fire alarm systems and creating seamless PAVA-Fire Alarm interfaces.
• Skillfully resolved parking barrier issues on dual authentication systems, ensuring secure access management.
• Provide Technical Support for Installation of VIRDI Biometric Devices.
• Created user-friendly and functional Basic GUIs for project applications, prioritizing ease of use and accessibility.
• Implemented and configured digital video solutions, seamlessly integrating them with existing infrastructure.

• Led implementation of Biometric Attendance Management System (BAMS) using Virdi attendance devices across 1850+ branches, streamlining attendance tracking.
• Provided adept technical support for VIRDI Biometric Device installations and addressed customer application-related concerns.
• Oversaw Canteen Management System (CMS) operations, including customized software and KIOSK machines, ensuring seamless functionality.
• Skillfully managed field team for site visits, fault resolution, and hardware health certification, optimizing system performance.
• Maintained meticulous project documentation for billing and SLA compliance, enhancing project efficiency.