Dynamic supervisor with a proven track record at Lounge Lizard China, enhancing team productivity through strategic planning and effective staff management. Skilled in process improvement and fostering collaboration, I successfully resolved conflicts and mentored junior staff, driving operational excellence and customer satisfaction.
Overview
23
23
years of professional experience
1
1
Language
Work History
Supervisor
Lounge Lizard China ( Coal Power Plant Ada Qadirabad Sahiwal)
04.2022 - 01.2025
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Supervisor
SEPCO China
02.2014 - 01.2022
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Assistant Manager
Azgard Nine Limited, FPR Unit
11.2001 - 07.2013
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Associate of Arts - Humanities
BISE Multan
Multan, Punjab, Pakistan
04.2001 -
High School Diploma -
BISE Multan
Multan, Punjab, Pakistan
04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Timeline
Supervisor
Lounge Lizard China ( Coal Power Plant Ada Qadirabad Sahiwal)