Erp development& employment
Muhammad Imran
Manager Administrative& Operations
Lahore,punjab
Summary
Proactive and meticulous manager administrative operations with over 15 years of experience in textile/chemical/hospital&software houses industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Dedicated textile/chemical/hospital&software houses professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Manager Administrative& Operations
Swati Holdings
lahore
06.2023 - Current
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Executive Administration&Procurement
Wilcare
lahore
07.2016 - 06.2023
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Facilitated training and onboarding for incoming office staff.
- Handled confidential and sensitive information with discretion and tact.
- Used advanced software to prepare documents, reports, and presentations.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Led staff and vendors in providing high level of service for owner and guests.
Quality Control Officer
Comfort Group of Companies, Pakistan
lahore
12.2012 - 12.2016
- Documented inspection results by completing logs.
- Approved incoming materials by confirming specifications and taking measurement tests.
- Monitored activities and supporting systems in administrative settings to check compliance with all institutional and regulatory requirements
- Monitored over 7 construction projects in 2022&23 and complied with specifications and regulations.
- Created testing protocols to be used across product lines.
- Reported problems and concerns to management.
- Conducted data review and followed standard practices to find solutions.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
Store Officer
Style Textile, Pakistan
lahore
11.2006 - 11.2010
- Unloaded arriving product stock and moved to store display areas.
- Led merchandise selection, pricing, planning and marketing.
- Supplied daily support to buyer and assistant buyer.
- Rotated manufacturer products.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
Inventory Audit OfficerI
Humayun’s Chemicals
lahore
11.2004 - 11.2006
- Developed high-level knowledge of client business goals, policies and procedures to establish foundation for targeted problem solutions.
- Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Collected and reported monthly expense variances and explanations.
Education
Bachelor of Arts - Arts& Human Rights
Allama Iqbal Open University
Islamabad 12.2013 - 06.2015
Skills
Staff Management
undefinedSoftware
Odoo development& employment
Oracle development & employment
Certification
ISO 9001:2015 - Quality management systems
Quality Management System ISO 9001:2015
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS).
Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.
Accomplishments
Set up the situation that led to your accomplishment. Keep this concise
People Management
At some point in your career, you may take on a leadership role. Whether you’re leading a meeting, project, team or an entire department, you might consider identifying with or adopting a defined leadership style.
Additional Information
1, Incorporated EON Healthcare as a Sister Concern
2, Lodged BA/BE Center Approved by Drug Regulatory Authority of Pakistan
3, Established CRO and CTS Facility for Contract Research & Clinical Trials, Licensed by Drug Regulatory Authority of Pakistan
4, Instituted Wilcare Karachi with all requirements i.e. best location with required building structure, medical equipment, utilities (K-Electric, PTA, PTCL), regulatory licenses (SHCC, SEPA, PNRA) & human resource
5, Successfully Operated Visa Medical Examination site as Clinical Administrator for USA, Australia, New Zealand & Malaysia (EMGS)
6, Secured Panel Memberships for Physicians with Department of Home Affairs Australia, Immigration New Zealand & Education Malaysia Global Services
7, Development of Enterprise Communication System & Integrated Contact Center
Timeline
Manager Administrative& Operations
Swati Holdings
06.2023 - Current
ISO 9001:2015 - Quality management systems
12-2020
Community Basic Life Support
04-2020
Executive Administration&Procurement
Wilcare
07.2016 - 06.2023
Bachelor of Arts - Arts& Human Rights
Allama Iqbal Open University
12.2013 - 06.2015
Quality Control Officer
Comfort Group of Companies, Pakistan
12.2012 - 12.2016
Ms office management certificate
03-2011
Store Officer
Style Textile, Pakistan
11.2006 - 11.2010
Inventory Audit OfficerI
Humayun’s Chemicals
11.2004 - 11.2006
CPM - Certified Professional Manager
01-2001
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