Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

MUHAMMAD HUSSNAIN

Lahore

Summary

To gain a position in a growth-oriented organization that utilizes my knowledge and skills to serve its need and leads to my involvement in decision-making process in both technical and managerial fields.

Focused on improving call center times and quality of service with data-driven and hands-on approach. Attentive to customer behaviors and preferences and knowledgeable about teaching representatives to maintain good control and enhance customer satisfaction. Good recordkeeping and report writing abilities.

Knowledgeable Call Center Representative with experience assisting customers. Accomplished in recording accurate information while exceeding customers' expectations in high-volume call center. Gifted in keeping sensitive and confidential information private.

Overview

2020
2020
years of post-secondary education
3
3
Languages

Work History

Call Center Agent

  • 3.5 years working experience in Call Center inbound outbound calls in Billing & New Sales

Education

Matriculation -

Lahore Board

ICS - undefined

Lahore Board

BBA - undefined

University of the Punjab

Skills

Problem-solving skills

Customer communications

Call center operations

Customer education

Resolving issues

Answering questions

Payment processing

Personal Information

  • CNIC Number: 35202-8096105-7
  • Father's Name: Babar Mahmood
  • Date of Birth: 06/22/03
  • Nationality: Pakistani
  • Marital Status: Single
  • Religion: Islam

Timeline

Call Center Agent

ICS - undefined

Lahore Board

BBA - undefined

University of the Punjab

Matriculation -

Lahore Board
MUHAMMAD HUSSNAIN