Muhammad Hassan Aziz

• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Monitored security to protect employees, customers and property.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Developed strategy to increase sales and drive profits.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

1. To Ensure entry of all the mail in receipt register and to put up the same before the district manager for decision.

2. To ensure that no mail regarding BHUs/RHCs, Dispensaries, THQ Level Hospitals etc(Health Facilities) management, received from Head Office/PHFMC/Health Department, District Governments or clusters is left unattended.

3. To ensure that District Office response towards all the enquired from Head Office PHFMC regarding project activities and Health Facilities management is conveyed to the concerned quarters well in time.

4. Ensure implementation of all the decisions and policy of District Office regarding Project activities and Health Facilities Management.

5. To maintain effective discipline of record keeping related to Project activities and Health Facilities management in the light of instructions by District Manager/PHFMC.

6. To plan and execute routine repair and maintenance (Infrastructure equipment etc)at Health Faculties according to the policy/instruction given by PHFMC.

7. To plan and arrange distribution of supplies to the Health Facilities in the light of instructions/policy given by the PHFMC.

8. To ensure compilation report monthly medicine expense in the Health Facilities latest by 10th of every month.

9, To evaluate the rate of expense of medicine and assess future requirements, with the help of MO deputed for purpose by District Manager.

10. To visit Health Facilities in order to monitor the provision of Primary Healthcare services at Health Facilities.

11. To conduct inquiries against Paramedical, support and Class iv staff working in Health Facilities, as and when ordered by District Manager.

12. To maintain and update record of personnel working at Health Facilities.

13.To maintain the files of contract employees of PHFMC working in Health Facilities.

14. To maintain a close liaison with local offices of WAPDA for timely addressable of issues at Health Facilities relating to electricity meter, bills etc.

15. Assisting District Manager in maintenance of discipline, effective management and supervision of Project activities in Health Facilities.

• Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
• Established clear and competitive goals, growth roadmaps, and strategic business plans.
• Organized due diligence in preparation for sale of business unit.
• Identified trends and assessed opportunities to improve processes and execution.
• Spearheaded overhaul of company best practices to increase staff retention rates.
• Established and implemented departmental policies, goals and objectives.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Utilized appropriate financial tools to manage accounts payable and receivable.
• Launched new rewards program to identify and celebrate staff performance.
• Prepared annual data to determine metrics for operational performance.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Identified opportunities to expand or shift course to take advantage of changes in market.
• Monitored expenditures to mitigate risk of overages.
• Located bottlenecks to streamline existing processes.
• Interviewed, recruited and trained new onboarding candidates.
• Assisted in employee appraisals, promotions and terminations based on performance reviews.
• Conducted business forecasts to identify recent developments.
• Developed sales strategies to achieve short and long-term sales revenue objectives.
• Collaborated with back-office team members to facilitate seamless business execution.
• Prepared and drafted new policies to benefit company in meeting objectives.
• Conducted regular meetings with team to discuss issues, concerns and updates.
• Anticipated and tracked operational and tactical risks to provide strategic solutions.
• Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.

• Managed administrative logistics of events planning, event booking, and event promotions.
• Managed event logistics and operations.
• Reviewed event bills to confirm accuracy and approve payment.
• Consulted with customers to determine objectives and requirements for events.
• Designed and implemented efforts to publicize events and promote sponsorships.
• Inspected event facilities to confirm conformance to customer requirements.
• Arranged availability of audio-visual equipment, transportation and displays for various types of events.
• Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
• Attended conferences and events to stay up-to-date with industry trends and planning standards.
• Communicated with catering, lighting and sound companies to obtain price quotes.
• Evaluated and selected service providers and vendors according to customer requirements.
• Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
• Developed post-event reports to determine effectiveness of each event.
• Hired, trained and supervised volunteers and support staff required for events.
• Created and maintained event expenditures, budgets and timelines in job-related software.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Coordinated florists, photographers, and musicians for events.
• Brainstormed and implemented creative event concepts and themes.