MUHAMMAD HASHIR
Virtual Assistant, Admin/Customer Support , Social Media Manager
Bahawalpur,Punjab
Summary
CARRER OBJECTIVE: Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients.
Overview
3
3
years of professional experience
6
6
Years of Higher education
Work History
Social Media Manager/Customer Support Specialist
Jason Capital
, USA
02.2021 - 10.2021
- Worked for a famous Instagram Influencer (Jason capital)
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Sending daily progress report to the customers
- Used [Google Sheets] to track consumer engagement and draw conclusions about user data.
- Increased customer engagement through social media.
Admin manager/Customer Support
Techfix Electric Ltd
Birmingham, United Kingdom
06.2019 - 02.2021
- Resolved problems, improved operations and provided exceptional service.
- Received and processed stock into inventory management system.
- Served customers and followed outlined steps of service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Conducted research, gathered information from multiple sources and presented results.
- Improved operations through consistent hard work and dedication.
Market Place Manager
DeedyCo
Texas, USA
06.2020 - 02.2021
- Worked closely with them to maintain optimum levels of communication to effectively and efficiently complete projects.
- Used to do product listing on different e-commerce websites like Amazon,Alibaba,Wish,Ebay etc.
- Used coordination and planning skills to achieve results according to schedule.
- Used to manage the online stores
- Improved operations through consistent hard work and dedication.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
The Islamia University of Bahawalpur
Bahawalpur 01.2016 - 03.2020
High School Diploma -
Punjab Group of Colleges Bahawalpur
12.2014 - 11.2016
Skills
Business administration
Spreadsheet management
Administrative support
Customer and client relations
Payroll and budgeting
Office administration
Social Media Management
Multitasking Abilities
Accomplishments
- MaleAddress: Bahawalpur (Pakistan)ADDRESS:Health house, street 5E ALMADINAblock Shadab colony, Bahawalpur.
- MOBILE:03040653812EMAIL ADDRESS:hashirservices22@gmail.comPOSTAL ADDRESS:Health house, street 5E ALMADINA block Shadab colony,Bahawalpur.
Additional Information
- Certificate :
- Advanced Office 360
- Virtual assistant course- Certified
- Google Garage Certified
Timeline
Social Media Manager/Customer Support Specialist
Jason Capital
02.2021 - 10.2021
Market Place Manager
DeedyCo
06.2020 - 02.2021
Admin manager/Customer Support
Techfix Electric Ltd
06.2019 - 02.2021
Bachelor of Science - INFORMATION TECHNOLOGY
The Islamia University of Bahawalpur
01.2016 - 03.2020
High School Diploma -
Punjab Group of Colleges Bahawalpur
12.2014 - 11.2016