Muhammad Haseeb
Patient Care Executive - Team Lead
Peshawar
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Team Lead
MedVidi
California
2022.06 - Current
- Lead, train, and monitor support team, implement policies, and standards.
- Collaborated with other teams, ensure timely and accurate responses to inquiries, and bring down error rate to less than 5%.
Area Manager - VELO
Smollan PK
Rawalpindi
2020.10 - 2021.04
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Managed inventory and reduced pilferage by 90% through detailed monitoring of daily operations and stock.
BA Specialist- Unilever
Smollan PK
Multan
2019.10 - 2020.10
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Continuous analysis to ensure team performs as per standard and fall in top 3.
Project Manager- PMPKL
National Marketing Services
Peshawar
2017.07 - 2019.08
- Develop and execute project plan, coordinate with teams, ensure compliance, communicate with stakeholders.
- Managed team of 175 individuals working in 17 different towns.
General Manager
Al Haram Herbal Pharma
Peshawar
2015.01 - 2017.06
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, which lead to boost in sales by 50%.
Education
Master of Science - Project Management
Institute Of Management Sciences
Peshawar 2015.09 - 2017.09
BBA - Marketing
Institute Of Management Sciences
Peshawar 2008.09 - 2013.02
Skills
Customer support
Operations management
Effective leader
Staff training/development
CRM
Microsoft office
G suite
Certification
Spreadsheets for Beginners using Google Sheets
Timeline
Team Lead
MedVidi
2022.06 - Current
Social Media Marketing - Mastery 2022
2021-12
Area Manager - VELO
Smollan PK
2020.10 - 2021.04
Spreadsheets for Beginners using Google Sheets
2020-08
BA Specialist- Unilever
Smollan PK
2019.10 - 2020.10
Project Manager- PMPKL
National Marketing Services
2017.07 - 2019.08
Master of Science - Project Management
Institute Of Management Sciences
2015.09 - 2017.09
General Manager
Al Haram Herbal Pharma
2015.01 - 2017.06
BBA - Marketing
Institute Of Management Sciences
2008.09 - 2013.02