Muhammad Hanif

• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Resolved customers' complaints while prioritizing their satisfaction and loyalty.
• Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
• Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
• Emaar is multinational real estate Development Company located in the United Arab Emirates.
  Emaar Pakistan is pioneering the concept of master-planned communities that integrates residential amenities with schools, healthcare, shopping malls, hotels, dining and entertainment, to bring a world-class lifestyle to the country.
• Customer Care , Facility Management
  Handling all job descriptions proficiently , managing
  DHA allotments and DHA allotment signatory authority, answering all DHA Queries pertaining to Emaar Pakistan.

· Worked as a duty manager At The Top Burj Khalifa , admin officer, resident lobby Concierge, control room coordinator, and loading bay in charge and above all to safeguard Burj khalifa, residents, guests, visitors,staff and property as specified by management.

· i had been working on all places as assigned by the management.

· Staff timing, record deliveries, maintain record for stock transfer in and out& preventing shrinkage.

· Promoting the company's products to the medical community with the help of product knowledge, selling skills and best usage of promotional materials.

· Developing new and existing client relationship management efficiently.

· Performing invigilator duties in company exams for new recruitment and also conducting initial interviews for the selection of new employees.

· increasing company business by visiting health care professionals, sharing newly published studies and providing Training to Health Care Professionals for National T.B Control program and providing medicines to Govt. By help of NGOs.

· Managing sales, ensuring stock availability and supplies, monitoring temperature for stock storage, analyzing available stocks, stock in transition, checking damage and expiry, monitoring invoices and institution sales and making targets for salespersons and implementation of company's sops.