Muhammad Hammad Rafique
Mansehra
Summary
Experienced with managing and optimizing maintenance operations to ensure smooth and efficient workflows. Utilizes strategic planning and leadership to drive operational excellence. Knowledge of resource management and process improvement, enhancing team performance and achieving operational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
O&M Manager and Execution
Prism Energy Pvt Ltd
12.2020 - Current
- Assisted in daily operational tasks, ensuring adherence to safety protocols and procedures.
- Supported team in monitoring equipment performance and maintenance schedules.
- Learned industry-specific software for tracking operational efficiency and workflow management.
- Contributed to inventory management by organizing stock and conducting regular audits.
- Aided in training sessions for new staff on safety standards and equipment usage.
- Collaborated with team members to identify areas for process improvement within operations.
- Participated in safety meetings, providing input on workplace hazards and risk mitigation strategies.
- Developed familiarity with compliance regulations to support operational integrity and standards adherence.
- Managed budgets effectively, controlling costs, and prioritizing investments for optimal results.
- Implemented safety protocols to minimize the risk of accidents and ensure employee wellbeing.
- Conducted thorough root cause analysis on incidents, identifying corrective actions to prevent recurrence.
- Analyzed performance data regularly, providing insights on trends in order to drive informed decisionmaking.
- Enhanced team collaboration for increased productivity through regular communication and meetings.
- Optimized inventory management systems to maintain adequate stock levels while reducing waste.
- Led cross-functional teams to successfully complete complex projects within tight deadlines.
- Established strong relationships with vendors, negotiating favorable contracts for quality services at competitive prices.
- Reduced equipment downtime through efficient maintenance planning and scheduling.
- Collaborated closely with other departments such as engineering and procurement for seamless project execution.
- Facilitated effective change management throughout the organization, promoting a culture of continuous improvement.
- Streamlined operations by identifying areas of improvement and implementing necessary changes.
- Delivered consistent performance improvements by setting clear goals and KPIs for the team to achieve.
- Developed successful O&M strategies that aligned with organizational objectives and industry best practices.
- Improved overall operational efficiency by implementing optimized processes and procedures.
Assistant Manager
REON Energy
12.2019 - 12.2020
- Streamlined operational processes to enhance team efficiency and service delivery.
- Trained new staff on customer service protocols and operational procedures.
- Monitored inventory levels, ensuring timely restocking and accurate record-keeping.
- Implemented scheduling systems to optimize workforce productivity and meet demand.
- Analyzed performance metrics to identify areas for improvement in team operations.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
O&M Engineer
Zonergy TianJin Pvt Ltd
03.2017 - 11.2019
- Led maintenance initiatives to enhance system reliability and reduce downtime.
- Implemented process improvements resulting in increased operational efficiency.
- Mentored junior engineers, fostering skill development and knowledge sharing.
- Conducted root cause analysis to identify and mitigate equipment failures.
- Collaborated with cross-functional teams to execute project deadlines efficiently.
- Developed preventive maintenance schedules ensuring optimal equipment performance.
- Analyzed performance data to drive strategic operational enhancements.
- Managed compliance with safety regulations, promoting a culture of safety within the team.
- Managed critical projects successfully, adhering to strict timelines and budget constraints while maintaining quality standards.
- Collaborated with team members to achieve shared goals, fostering a positive work environment focused on continuous improvement.
- Coordinated with vendors for timely delivery of spare parts and consumables necessary for uninterrupted plant operation.
- Reduced downtime, performing preventive maintenance on key systems and components.
- Provided technical support during project implementation phases, ensuring smooth transitions from design to execution.
- Improved system efficiency by conducting regular maintenance and troubleshooting of equipment.
Electrical Manager
BK Engineering Pvt Ltd
03.2016 - 03.2017
- Led electrical installation projects, ensuring compliance with safety standards and regulations.
- Developed maintenance schedules to optimize equipment performance and reduce downtime.
- Mentored junior engineers, fostering skill development and enhancing team productivity.
- Implemented energy-efficient solutions that improved operational costs and sustainability efforts.
- Coordinated cross-functional teams to streamline project timelines and enhance communication.
- Oversaw budgeting for electrical projects, aligning resources with strategic organizational goals.
- Served as a technical expert on complex electrical issues, advising colleagues and clients on best practices and troubleshooting techniques.
Team Leader
Celeros Networks
02.2014 - 03.2016
- Led cross-functional teams to enhance project delivery and efficiency.
- Developed training programs to improve team performance and skill sets.
- Implemented process improvements, resulting in streamlined operations and reduced errors.
- Coordinated resource allocation to optimize workflow and meet project deadlines.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Oversaw quality control measures, maintaining high standards for all project outputs.
Education
BS Electical - Electrical Power
Comsats Institute of Information And Technology
Abbottabad, Khyber Pakhtunkhwa, Pakistan02-2014
DAE - Electrical Engineering
Sarghodha Institute
Sargodha, Punjab, Pakistan12-2008
Matric - Pre Engineering
GCL Model High School
Jhelum, Punjab, Pakistan12-2004
Skills
- Operational excellence
- Innovation and creativity
- Budget planning
- Asset optimization
- Problem-solving
- Planning and implementation
- Team leadership
- Management
- Project leadership
Certification
- [Singapore] Module 1: Impact Management, Culture and social safeguarding
- [Singapore] Module 2: Incident investigation, health, safety and security management.
- [Pakistan] BLS, CPR, Fire safety
- [Pakistan] Heat related illness, electrical safety and work at height
- [Pakistan] Sungrow Power certified installer
Languages
Hindi
Professional Working
English
Limited Working
Timeline
O&M Manager and Execution
Prism Energy Pvt Ltd
12.2020 - Current
Assistant Manager
REON Energy
12.2019 - 12.2020
O&M Engineer
Zonergy TianJin Pvt Ltd
03.2017 - 11.2019
Electrical Manager
BK Engineering Pvt Ltd
03.2016 - 03.2017
Team Leader
Celeros Networks
02.2014 - 03.2016
BS Electical - Electrical Power
Comsats Institute of Information And Technology
DAE - Electrical Engineering
Sarghodha Institute
Matric - Pre Engineering
GCL Model High School