Hotel Waiter
Madina Hotel
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.
- Consistently met or exceeded performance targets, including sales goals and service times, contributing to the hotel''s overall success.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.