Summary
Overview
Work History
Education
Skills
Certification
Timeline
Head of Systems & Projects

Muhammad Furqan Iqbal

GEMS Pathways (City & Guilds accredited)
Karachi,Sindh
Muhammad Furqan Iqbal
23
Years of experience
3
Certification

Results-driven and detail-oriented professional with proven expertise in managing academic implementations and educational technology platforms. Demonstrated success in leading the development and deployment of web-based applications, including the GEMS Pathways portal in collaboration with City & Guilds. Skilled in aligning digital solutions with academic strategies, designing system architecture, and implementing robust LMS, enrollment, and certification modules. Adept at preparing technical and business documentation, conducting platform demonstrations, and delivering comprehensive training to educational centers. A strong communicator and project manager committed to driving innovation, operational efficiency, and enhanced learning experiences through technology.

Work History

South IT Lead

6 Months
Renaissance Education System | 07.2024 - 01.2025
  • Overseeing ICT and IT Operations: Manage the implementation of Renaissance Education System's ICT and IT portals, ensuring seamless integration, functionality, and user accessibility across campuses.
  • Smart Panel Deployment and Support: Lead the deployment of smart panels, provide training, troubleshoot technical issues, and conduct campus visits to optimize technology adoption and effectiveness.
  • Project of the City School

Regional Manager ICT & IT

13 Years
The Smart Schools (Project of The City School) | Karachi | 01.2012 - 01.2025
  • I recently developed a comprehensive business document for The Smart School, detailing its web-based structure, workflow, and interconnected modules with mobile app. I took the lead on this project, serving as the Subject Matter Expert (SME).
  • Implement this project in 400 schools across Pakistan, ensuring proper assignment of user roles and effective utilization of all modules with mobile app.
  • Expertly deployed and configured MS Office 365, enabling seamless collaboration and productivity across the organization.
  • Implemented and integrated Advanced Management Solutions (AMS) to streamline business processes and enhance operational efficiency.
  • Orchestrated the implementation of an Enterprise Resource Planning (ERP) system, optimizing resource utilization and enhancing decision-making capabilities.
  • Provided comprehensive IT support to internal stakeholders, addressing technical issues, troubleshooting, and resolving IT-related concerns promptly.
  • Collaborated with cross-functional teams to align IT initiatives with organizational goals and objectives. Proactively identified and implemented innovative solutions to enhance IT infrastructure and streamline operations.
  • Implemented Cloud Base smart web portal application modules across all schools in the south region. Spearheaded the integration of smart classroom infrastructure and state-of-the-art gadgets, enhancing the learning experience for students.
  • Successfully operationalized 129 Smart schools in South and Baluchistan Region within the last 10 years as part of the City School project.
  • Conducted Result Management System (RMS) training for over 1000 teachers.
  • Implemented numerous applications during campus operations and trained over 5000 teachers in the last 10 years.
  • Look after 129 schools in Sindh and Baluchistan region, successfully implement Web base school management system and smart classroom with smart gadgets, training and support, more than 40 cities in lower, upper and Baluchistan.

Head of Systems & Projects

10 Months
GEMS Pathways (City & Guilds accredited) | 01.2026 - Current

Head of Academic & EdTech

11 Months
GEMS Pathways (City & Guilds accredited) | Karachi, Sindh | 01.2025 - 12.2025
  • Project Lead - GEMS Pathways Portal Development: Drive the planning, Lead end-to-end business requirements, module design, development coordination, testing, and deployment of the GEMS Pathways portal.
  • Academic Implementation Coordinator: Ensure the effective rollout of academic courses across partner centers, aligning them with digital systems and implementation plans.
  • System Architect - Education Technology Platforms: Design and communicate the architecture for the web portal, including integration of LMS, enrollment, accounts, and certification modules.
  • Documentation & Process Owner: Develop business, technical, and functional documentation to guide stakeholders in portal usage and operations.
  • Training & Capacity Building Facilitator: Provide training and ongoing support to partner centers to ensure smooth adoption and management of academic and digital processes.
  • Stakeholder Engagement & Demonstration Specialist: Conduct live portal demonstrations and act as a point of contact for feedback and continuous improvement.
  • Digital Solutions Innovator: Lead the design and implementation of customized modules like LMS, student enrollment, accounts, and online certificate verification to enhance user experience and operational efficiency.

Administration & System Administrator Manager

6 Years 6 Months
Soft Horizon PVT LTD | 09.2003 - 03.2010
  • Maintains computing environment by identifying system requirements, installing upgrades, and monitoring system performance.
  • Maintain network - Routers, Switches, Wireless, Servers.
  • Perform all aspects of server/desktop assembly, builds, deployment, backup, security, updates, and general system administration.
  • Create and/or update technical, procedural or training documentation.
  • Provide end users with desktop and application support.
  • I was additionally look after the administration of the company mainly payroll, accounts software & Client side training & after installation support.
  • Responsibilities include as a Manager Administration: Maintaining fleet of cars, vans & bikes (fuel, maintenance, rosters), Supervision of company staff (drivers, Riders, peons and tea boys), Maintenance of GL, Petty Cash and cheques received from Clients, Documentation of Tax returns, Keeping log of the purchases during the month, Additionally, responsible for the recovery of outstanding amount from client.

Education

EMBA-MIS

Dada Bhoy University | 01.2020
GPA: 3.0

Bachelor in Commerce

Karachi University | 01.2003

Inter Commerce

Govt. Islamia College | 01.1999

Computer Science

Civic School | 01.1997

Skills

Project management
Project planning
Project scheduling
Scope management
Risk management
Budget control
Agile methodology
Change control processes
Resource allocation
Quality assurance and control
Project closure
Business analysis
Functional & business requirements
Project tracking
Vendor management
Content Writing
Leadership Trainer
Good problem-solving skills
ICT integration
IT infrastructure implementation with policies
Extensive knowledge of computers and software applications
Good installation and troubleshooting abilities
ICT Curriculum development
Adobe Photoshop
Adobe Illustrator
Adobe Page Maker
Adobe Premier
Free Hand
Sound Forge
Director
Flash
Dream Weaver
MS Office
Professional level
Hardware trouble & OS trouble shooting
Advanced level

Certification

  • PMP - Certified
  • MCITP
  • Graphics Advance Diploma from Arena Multimedia

Timeline

Head of Systems & Projects

GEMS Pathways (City & Guilds accredited)
01.2026 - CurrentRead More

Head of Academic & EdTech

GEMS Pathways (City & Guilds accredited)
01.2025 - 12.2025Read More

South IT Lead

Renaissance Education System
07.2024 - 01.2025Read More

Regional Manager ICT & IT

The Smart Schools (Project of The City School)
01.2012 - 01.2025Read More

Administration & System Administrator Manager

Soft Horizon PVT LTD
09.2003 - 03.2010Read More

Dada Bhoy University

EMBA-MIS
Read More

Karachi University

Bachelor in Commerce
Read More

Govt. Islamia College

Inter Commerce
Read More

Civic School

Computer Science
Read More
Muhammad Furqan IqbalHead of Systems & Projects