Fawad Khan
Senior Logistician
Lahore,PUNJAB
Summary
Studious personnel with over 20 years of extensive experience in the Logistics & Tourism Industry. Top-tier skills in business development, customer services, administration, and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities
Overview
27
27
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Executive Director
Map Supply Chain Solutions Pvt. Ltd.
Lahore, Punjab
11.2022 - Current
- Lead cross-functional teams to successfully launch new products and services, increasing customer satisfaction
- Develop and implement a strategic plan that increases revenue
- Negotiate and secure partnerships with key vendors that saved the company operating costs
- Provide oversight and guidance to direct reports, resulting in improved team performance and reduction in turnover
- Develop and implement policies and procedures that improve operational efficiency and reduce compliance risks
- Collaborate with internal and external teams to identify and resolve issues, resulting in a reduction in errors
- To look after day-to-day office administrative matters
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
- Implemented innovative marketing strategies to raise brand awareness and drive revenue growth.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
Director Tour Planning
Rovers Cluster Travel & Tours
Lahore, Punjab
07.2019 - Current
- Oversaw research and data compilation relevant to reports and map production, helping visualize demographic and socioeconomic data for executive decision-making
- Developed and wrote transportation plans, sub-area designs, infrastructure prioritization schematics, and green space designations
- Utilized GIS software to develop maps, author geospatial data, and conduct technical analyses
- Controlled overhead costs and logistical expenses to meet tour budget goals
- Coordinated accommodations for crew and tour transportation between destinations
- Supported team in delivering top-shelf tour entertainment by smoothly handling operational needs
- Anticipated problems with meeting tour deadlines and developed alternative plans
- Oversaw marketing, PR, and location-specific promotions
- Supplemented traveling tour crew with locally hired workers
- Partnered with the marketing team, construction workers, and drivers to coordinate logistics
- Answered questions, pointed out important features and offered further details about tours & plannings
- Current special exhibits to educate visitors
- Built personal relationships with guests to promote positive experiences
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
- Resolved problems, improved operations, and provided exceptional service
- Developed team communications and information for meetings
- Led projects and analyzed data to identify opportunities for improvement
- Coordinated accommodations for crew and tour transportation between destinations located vendors for necessary supplies and equipment and organized on-time deliveries
- Guided groups of up to 80 people on tours
- Customer care & feedback
Business Development Manager
Kuehne + Nagel Pvt. Ltd
Lahore, Punjab
01.2016 - 06.2019
- Reached out to potential customers via telephone, email, and in-person inquiries
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- To manage the Sales Team and to have maximum output, by supporting them by making strategies & giving them sales support
- Call on existing and large target Corporate Accounts in the Industrial Sector to generate business opportunities for Kuehne+Nagel
- Prepare commercial proposals/quotations in a very professional and competitive manner and do follow-up until the business is gained
- Closely liaise with customer service teams in Pakistan / abroad to set up Standard Operating Procedures Co-operate closely with local/regional/global Sales Teams
- Report business development, customer- and market-related information in an accurate and timely manner using Kuehne + Nagel's sales software 'Corelog'
Key Account Manager
Kuehne + Nagel Pvt. Ltd.
Lahore, Punjab
01.2010 - 12.2015
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Analyzed key competitors to respond to competitive threats
- Developed a thorough understanding of key clients' needs and requirements to prepare customized solutions
- Created sales forecasts to target daily, monthly, and yearly objectives
- Prepare commercial proposals/quotations professionally and competitively and follow up until business is secured
- Closely liaise with customer service teams in Pakistan / abroad to set up Standard Operating Procedures Co-operate closely with local/regional/global Key Account Managers
- Report business development, customer- and market-related information in an accurate and timely manner using Kuehne + Nagel's sales software 'KN VLog'
Senior Sales Manager
Kuehne + Nagel Pvt. Ltd
Lahore, Punjab
01.2007 - 12.2009
- Direct sales support staff in administrative tasks to help sales reps close deals
- Connect with prospects through trade shows, cold calling, and local-area networking
- Develop new clientele from the local market & overseas market through reverse selling
- Find new markets & products
- Rate structure updating & development
- Regular visits to customers, to know their requirements & their views about service level
- Coordination between customers & operation department
- Send RFQ to overseas offices & to update import rates
- Reply RFQ received from overseas offices
- Prepare weekly & monthly marketing reports & send these reports to the General Manager of Sales
Assistant Manager Air Freight
Kuehne + Nagel Pvt. Ltd.
Lahore, Punjab
01.2006 - 12.2006
- International correspondence
- Rate negotiations with the carriers
- International RFQ
- Planning shipments
- Development of operational skills in junior operational staff
- Looking after CIEL (AS-400) & data quality
- Monthly Closing
- Departmental Budget
- Making operational strategies
Air Freight Sales Executive
Kuehne + Nagel Pvt. Ltd.
Lahore, Punjab
09.2005 - 12.2005
- Development of new clientele
- Frequent visits to existing & new customers
- Quoting spot & RFQ rates to the customers
- Solving shipment-related problems of the customers
- Monthly & weekly reports to the Regional Manager of Sales
Senior Executive Air Freight
Kuehne + Nagel Pvt. Ltd.
Lahore, Punjab
12.2002 - 08.2005
- International Correspondence & rates
- Rates negotiation with the carriers
- Planning the shipments
- Tracking of shipments till the end
- Creating jobs in CIEL (AS-400)
- Maintain data quality
Operations Manager
Expolanka Pakistan Pvt. Ltd.
Lahore, Punjab
10.2000 - 11.2002
- Looked after the operational affairs in the northern region
- Planning of shipment on suitable carriers & follow-up till it reaches the destination
- To keep the head office up-to-date about carrier policies
- Make operational strategies
Customer Service Executive
United Marine Agency
Lahore, Punjab
06.1998 - 09.2000
- Coordinate with customers & liaison with booking staff for the booking of shipments
- Issuance of CRO
- Follow-up of containers till arrival at port
- Getting Container Loading Reports
- Arrangements of EGM
- Issuance of Bill of Ladings
Education
Bachelor of Arts - Political Science, Journalism, Persian
University of The Punjab
Lahore, Punjab 01.1986 - 01.1989
Skills
Industries Worked With
- Logistic Services, Lahore, Paper & Packaging, Printing, Oil & Gas Energy, Textiles Engineering, Projects Handling, Medical Equipment, Aid & Relief, Perishable
- Tourism Services, Lahore, Software Houses, Medical Associations, Educational Institutes, Foreign Tourists, Corporate Tours, Event Management
Hobbies
Traveling, Trekking, Swimming, Reading, Cricket
Timeline
Executive Director
Map Supply Chain Solutions Pvt. Ltd.
11.2022 - Current
Director Tour Planning
Rovers Cluster Travel & Tours
07.2019 - Current
Business Development Manager
Kuehne + Nagel Pvt. Ltd
01.2016 - 06.2019
Key Account Manager
Kuehne + Nagel Pvt. Ltd.
01.2010 - 12.2015
Senior Sales Manager
Kuehne + Nagel Pvt. Ltd
01.2007 - 12.2009
Assistant Manager Air Freight
Kuehne + Nagel Pvt. Ltd.
01.2006 - 12.2006
Air Freight Sales Executive
Kuehne + Nagel Pvt. Ltd.
09.2005 - 12.2005
Senior Executive Air Freight
Kuehne + Nagel Pvt. Ltd.
12.2002 - 08.2005
Operations Manager
Expolanka Pakistan Pvt. Ltd.
10.2000 - 11.2002
Customer Service Executive
United Marine Agency
06.1998 - 09.2000
Bachelor of Arts - Political Science, Journalism, Persian
University of The Punjab
01.1986 - 01.1989
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