Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Faiz Khalid

Zoho Consultant & Developer
Jhang

Summary

Experienced and results-oriented Senior Zoho Developer and Consultant with a strong track record of delivering customized business solutions using the Zoho ecosystem, including Zoho CRM, Zoho Creator, Zoho People, Zoho Books, and Zoho Analytics. Skilled in automating complex workflows, creating custom applications, and building powerful dashboards tailored to client needs across multiple industries.

Expert in developing multi-level sales hierarchies, HR management systems, attendance and leave automation, custom payroll structures, and organization-wide process workflows. Proficient in Deluge scripting, REST APIs, and integrating Zoho apps to work seamlessly with third-party systems.

Proven experience in:

  • Implementing scalable CRM systems with custom modules and reports
  • Designing complex Zoho Creator apps with HTML/CSS interfaces and embedded logic
  • Developing interactive dashboards and reports in Zoho Analytics
  • Building HR workflows, onboarding processes, asset tracking, and approval structures in Zoho People
  • Integrating Zoho Books with CRM, payroll, and other modules for full business visibility

Known for problem-solving, fast delivery, and strong client communication—delivering effective solutions for small to mid-size businesses and enterprise clients alike.

Overview

2
2
years of professional experience
24
24
years of post-secondary education

Work History

Zoho Team Lead

Fairchance For CRM
Lahore, Punjab
09.2023 - Current
  • Project Planning & Leadership: Lead end-to-end delivery of Zoho-based projects including Zoho CRM, Creator, Books, People, Payroll, and Analytics by planning timelines, resources, and deliverables.
  • Team Management: Supervise, mentor, and guide a team of Zoho developers and implementers; assign tasks, conduct reviews, and ensure high-quality deliverables.
  • Client Engagement & Consultation: Act as the primary point of contact for clients, understand their business needs, and translate them into technical Zoho solutions.
  • Solution Architecture: Design scalable, modular, and integrated solutions across multiple Zoho applications and third-party systems using Zoho APIs, Deluge, and Zoho Flow.
  • Process Optimization: Analyze client processes to identify automation opportunities, propose optimized workflows, and oversee the implementation of custom functions and workflows.
  • Quality Assurance: Ensure quality through code reviews, process audits, and testing protocols before go-live deployments.
  • Integration Oversight: Lead integration efforts between Zoho and external platforms (e.g., accounting, HRMS, ERPs) via REST APIs, webhooks, and middleware tools.
  • Training & Documentation: Create training material, SOPs, and user guides; conduct internal and client-facing training sessions to ensure adoption and long-term success.
  • Progress Monitoring & Reporting: Track project progress, manage risk, provide regular updates to stakeholders, and ensure timely delivery within budget.
  • Continuous Improvement: Stay updated with the latest Zoho features and industry practices; lead internal R&D to continuously enhance service offerings.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Zoho Senior Developer

Fairchance For CRM
Lahore, Punjab
09.2023 - Current
  • Zoho Solutions Development: Lead the design, development, and deployment of custom business applications using the Zoho platform, including Zoho Creator, Zoho CRM, Zoho People, Zoho Books, Zoho Analytics, and Zoho Flow.
  • Business Process Automation: Analyze client requirements and build intelligent workflows, custom functions (Deluge), and integrations to streamline and automate business operations.
  • Custom Module & Function Creation: Build and manage complex custom modules, UI elements, forms, and server-side logic in Zoho Creator and other Zoho apps.
  • Zoho Integrations: Integrate Zoho applications with third-party platforms using APIs, Zoho Flow, and webhooks, ensuring smooth data flow and synchronization.
  • Client Consultation & Requirement Gathering: Work directly with stakeholders to gather business requirements and convert them into scalable Zoho solutions.
  • Zoho CRM Customization: Implement custom fields, layouts, blueprints, validation rules, scoring rules, and automation (workflow rules, macros, assignment rules, etc.).
  • Analytics & Reporting: Design and deliver advanced reports and dashboards using Zoho Analytics to support business decision-making.
  • User Training & Documentation: Conduct training sessions, create SOPs and user manuals to enable smooth transition and user adoption.
  • Project Management & Support: Lead multiple Zoho projects, manage timelines, and provide post-deployment support and enhancements.

Zoho Consultant & Developer

Znet Experts
Lahore, Punjab
01.2023 - 09.2023
  • Delivered full-scale Zoho People and Zoho Payroll implementations for UAE clients including biometric integrations, leave policies, and EOS calculations.
  • Developed advanced Zoho Creator apps for sales agent commission hierarchies and real-time dashboards.
  • Built multi-step approval workflows, automated document generation, and HR process management.
  • Integrated Zoho Books with CRM and Payroll modules and automated financial reports.
  • Migrated complex employee datasets, defined user roles, and handled custom permission logic.
  • Key Projects
  • UAE HRMS & Payroll System Implementation: Setup Zoho People & Payroll for a UAE-based client with full legal compliance (WPS, GPSSA, EOS).
  • Remote Attendance via Time Doctor: Integrated attendance data into Zoho People and Payroll via API for distributed teams.
  • Sales Commission CRM App: Developed custom CRM on Zoho Creator to track multi-level sales agent performance and payouts.
  • Zoho Analytics Reports: Built dashboards and reports from Zoho People, Payroll, and Books for actionable insights.

Education

Bachelor of Science - Bachelor of Science in Software Engineering Degree

Riphah International University, Faisalabad
Faisalabad, Punjab, Pakistan
04.2001 - Current

Skills

  • Zoho People & Payroll Implementation

  • HRMS Configuration (UAE Compliance)

  • Attendance & Leave Management

  • Custom Workflows & Deluge Scripting

  • Zoho Creator App Development

  • Zoho Books & CRM Integration

  • API Integration & Automation

  • Data Migration & Role Management

  • Third Party Integrations

  • Client Communication & Training

  • Zoho People

  • Zoho Payroll

  • Zoho Creator

  • Zoho CRM

  • Zoho Books

  • Zoho Flow

  • Zoho Analytics

  • Zoho Thrive

  • Zoho Form

  • Zoho inventory

  • Zoho Billing

  • Zoho Commerce

  • Zoho Campaign

  • Zoho Social

  • Zoho Project

  • Deluge Script

  • Twilio

  • HTML

  • Xero

  • RingCentral

  • REST APIs

  • Google Sheets

  • Slack Integrations

  • Just Call

  • Zaiper

  • Go High Level (GHL)

  • Vicidiller

  • Quickbooks Online

  • Stripe

  • Kommo

  • Calandery

  • RingOver

  • Wix

  • Odoo

Timeline

Zoho Team Lead

Fairchance For CRM
09.2023 - Current

Zoho Senior Developer

Fairchance For CRM
09.2023 - Current

Zoho Consultant & Developer

Znet Experts
01.2023 - 09.2023

Bachelor of Science - Bachelor of Science in Software Engineering Degree

Riphah International University, Faisalabad
04.2001 - Current

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Muhammad Faiz KhalidZoho Consultant & Developer