Summary
Overview
Work History
Education
Personal Qualities
Custom Section
Personal Information
Timeline
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Muhammad Faheem

Muhammad Faheem

Charsadda,Khyber Pakhtunkhwa

Summary

Seeking a challenging and responsible position in an organization where my qualifications and experience be fully tapped thus providing personal career growth and making me play pivotal role in institutional advancement as well.

MBA level professional with 13 years of banking experience who provides top-notch service, sets high standards, and exceeds expectations. Highly motivated, dependable troubleshooter and problem-solver. Customer-focused performer who is committed to quality in every task -from personal interaction with coworkers and users to high level of service provided to company/customer. Valued contributor who performs confidently and effectively under pressure and thrives on challenge. Enthusiastic learner who quickly grasps new concepts and technical skills.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

OG-I Branch Manager

MCB JEHANGIRA BRANCH
10.2020 - 09.2021
  • Formulate plans to achieve multi-dimensional targets (Deposit, Advances, Profits and other cross sell products).
  • Market new customer and develop relationship with existing customer.
  • Signing passing of vouchers as per schedule.
  • To Look after the entire branch working and work for business, development.
  • Overall supervision of all branch affairs, Advances, Deposits, Trade, profits.
  • Daily Review of Turnover, HVT reports as per KYC/AML and filing out client profile form and sign off the same.
  • Periodical review of Operational activities in light of audit, enforce internal controls in light of SBP guidelines, assurance of cost control and revenue generation.
  • Train and motivate front end staff to develop their skills.
  • Conduct and review RCSA in the branch
  • Any special duty assigned by RH/GM

OG-I Branch Manager

MCB TANGI BRANCH
Charsadda
09.2016 - 10.2020
  • Formulate plans to achieve multi-dimensional targets (Deposit, Advances, Profits and other cross sell products).
  • Market new customer and develop relationship with existing customer.
  • Signing passing of vouchers as per schedule.
  • To Look after the entire branch working and work for business, development.
  • Overall supervision of all branch affairs, Advances, Deposits, Trade, profits.
  • Daily Review of Turnover, HVT reports as per KYC/AML and filing out client profile form and sign off the same.
  • Periodical review of Operational activities in light of audit, enforce internal controls in light of SBP guidelines, assurance of cost control and revenue generation.
  • Train and motivate front end staff to develop their skills.
  • Conduct and review RCSA in the branch
  • Any special duty assigned by RH/GM

OG-II Branch Operation Manager

MCB TANGI BRANCH
Charsadda
09.2015 - 09.2016
  • Administering and efficiently managing daily operations of an 'A' Category Branch.
  • Managing effectively customer relations and providing exemplary service to all customers.
  • Expediting front lines, directing flow of customers, and ensuring that each customer receives outstanding customer service by providing a friendly environment.
  • Closely monitoring market and competitors actively to remain updated in the market.
  • Delegating and managing day to day operations of the branch.
  • Overall responsibility for the operational management of a full service branch office including, operations, customer service, and safety & security in accordance with the Bank's policies and regulations.

OG-II General Banking Officer

MCB HAYATABAD BRANCH
Peshawar
04.2014 - 09.2015
  • Opened maintained and closed different types of foreign currency accounts and promoted business for the bank by maintaining good customer relations.
  • Conducted proper scrutiny of documents, reviewing discrepancies, Acceptance / holding and refusal of documents as per Bank's Policy.
  • Assisted customers with balancing and reconciliation of client's accounts at the Bank. Regular checking accounts, etc., ensuring that applicable regulations, disclosures, policies, and procedures are observed.
  • Assisted and supported management daily administrative activities related account opening and ATM operations.
  • Prepared correspondence to clients and staff, handled telephone calls, typed / drafted, checked& responded to e-mails.
  • Maintained Filing, book keeping and safe guarding of other confidential files.
  • Strictly adhering to SBP regulations while opening high risk accounts.
  • Prepared correspondence to clients and staff, handled telephone calls, typed / drafted, checked & responded to e-mails.
  • Maintained Filing, book keeping and safe guarding of other confidential files.

Banking services Manager

BILAL MARKET BRANCH
Peshawar
01.2013 - 04.2014
  • Monitoring and management of overall Branch operational activities including cash Department, Remittance Department, Clearing Department, Monitoring and support for the whole staff, Customer care, Customer Support, customer Handling and Business Development.
  • Account Opening Forms and their Archival, CNIC verification using NADRA's Verysis, Specimen Signature Card scanning etc.
  • Handled other banking operations like ATM replenishment, Scrutiny & Supervision of Account

Banking services Manager

ABL TOWER BRANCH HAYATABAD
Peshawar
10.2010 - 01.2013
  • Handled daily customer transaction like passing / clearing a cheque, Draft issuance etc.
  • Posting of Debit / Credit Vouchers in Banking Software.
  • Handled other banking operations like ATM replenishment, Scrutiny & Supervision of Account.
  • Opening Forms and their Archival, CNIC verification using NADRA's Verysis, Specimen Signature Card scanning etc.
  • Also performing trade related duties

GBO/Trade Officer

ABL G.T.ROAD BRANCH
Peshawar
01.2010 - 10.2010
  • Performing general branch banking operations.
  • FC CD incharge i.e. monitoring of payment, receipt and other activities relating to it.
  • Overall monitoring of Foreign Remittances.
  • Preparation of SBP returns and queries relating to it.
  • Incharge-Foreign Trade and foreign reconciliation.

Senior Banking Services Officer

ABL TEHKAL BRANCH
Peshawar
06.2009 - 01.2010
  • Handled daily customer transaction like passing / clearing a cheque, Draft issuance etc.
  • Posting of Debit / Credit Vouchers in Banking Software.
  • Handled other banking operations like ATM replenishment, Scrutiny & Supervision of Account.
  • Opening Forms and their Archival, CNIC verification using NADRA's Verysis, Specimen Signature Card scanning etc.
  • Also performing trade related duties

Education

MBA - BANKING & FINANCE

University of Peshawar
01.2005 - 04.2007

BBA-IT - Management Sciences and IT

Sarhad University of Peshawar
01.2003 - 04.2005

Personal Qualities

  • A quick learner
  • Self-starter with a flair for building relationships based on professional respect, faith and trust
  • Action oriented and a 'can do' person
  • Ability to listen and appreciate
  • High level of integrity and honesty
  • Good communication and interpersonal skills

Custom Section

Charsadda, Khyber Pakhtunkhwa, Pakistan

Personal Information

  • CNIC Number: 17102-8361405-1
  • Father's Name: Umar Farooq
  • Date of birth: 01/04/86
  • Nationality: Pakistani
  • Marital status: Married
  • Religion: Islam

Timeline

OG-I Branch Manager

MCB JEHANGIRA BRANCH
10.2020 - 09.2021

OG-I Branch Manager

MCB TANGI BRANCH
09.2016 - 10.2020

OG-II Branch Operation Manager

MCB TANGI BRANCH
09.2015 - 09.2016

OG-II General Banking Officer

MCB HAYATABAD BRANCH
04.2014 - 09.2015

Banking services Manager

BILAL MARKET BRANCH
01.2013 - 04.2014

Banking services Manager

ABL TOWER BRANCH HAYATABAD
10.2010 - 01.2013

GBO/Trade Officer

ABL G.T.ROAD BRANCH
01.2010 - 10.2010

Senior Banking Services Officer

ABL TEHKAL BRANCH
06.2009 - 01.2010

MBA - BANKING & FINANCE

University of Peshawar
01.2005 - 04.2007

BBA-IT - Management Sciences and IT

Sarhad University of Peshawar
01.2003 - 04.2005

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Muhammad Faheem