BBIT( Bachelor of Business Information Technology) - Business
Virtual University
05.2025 - Current
Muhammad Dawood
Customer Services
Okara,PB
Timeline
Work History
Customer Care Representative
Muhammad Dawood
05.2025 - Current
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Handled incoming calls and emails, maintaining professionalism in all interactions.
- Collaborated with team members to resolve customer issues efficiently and effectively.
- Utilized CRM software to track customer interactions and ensure timely follow-up.
Education
BBIT( Bachelor of Business Information Technology) - Business
Virtual University
Okara 05.2025 - Current
Skills
Customer service
Inbound customer service
Data entry
Call center experience