Muhammad Azeem
IT Infrastructure, Ecommerce, Social Media Marketing
Lahore
Summary
Dedicated IT professional with 22 years of experience in meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Head E-commerce & Social Media Marketing
Alezem Beauty Products
Lahore
02.2017 - Current
- Developed, implemented, and deliver the E-Commerce plan and targets
- Develop effective marketing campaigns, on time and within budget
- Strategically develop e-commerce-related promotional campaigns to achieve the targeted exponential growth
- Ensure marketing and Ecommerce functions are working in alignment to ensure brand consistency
- Managed demand generation across all channels to include paid, organic, affiliate, social and email and using on-Site analytics
- Developed and implemented and optimize E-CRM to improve customer retention and lifetime value metrics
- Work closely with colleagues to identify opportunities to reach new market segments and expand market share
- Managed SEO, PPC, affiliate and email marketing.
- Collaborated with the designer and content creator teams to ensure that planned marketing campaigns and promotions are executed effectively across all digital channels
- Set up and monitor ROI and KPIs Generate a monthly report regarding all marketing activities related to e- commerce
- Measure and monitor Customer Experience through the use of analytics, using data to develop and deliver quarterly action plans
- Successfully achieved all financial goals through effective social media marketing.
IT Consultant
Gold Coast Communications Bahrain
03.2015 - 08.2016
- Meeting with Clients for their requirements and offering the best solutions
- Identifying, costing and processing any contract variations.
- Tracking activities against the detailed project plans.
Updating project plans to include agreed changes.
- Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources.
- Preparing Project Initiation documentation.
- Understand the client business requirement and provide them the relevant support to align their business with IT.
IT Consultant
Valor Soft Technologies
Lahore
01.2013 - 02.2015
- Meeting with Clients for their requirements and offering the best solutions Identifying, costing and processing any contract variations
- Tracking activities against the detailed project plans
- Updating project plans to include agreed changes
- Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources
- Preparing Project Initiation documentation
- Understand the client business requirement and provide them the relevant support to align their business with IT
- Assignments Managing all kind of departmental affairs
- Provide consultancy regarding different project (MIS Development, Software
- Development, Web Development, Network Infrastructure/security and Data
- Center Development
- Understand the client business requirement and provide them the relevant support to align their business with IT
- Project management
- Preparing Project Initiation documentation
- Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources
- Maintaining and completing Project Key Performance Indicators
- Writing detailed and summarized project progress reports
- Identifying, costing and processing any contract variations
- Tracking activities against the detailed project plans
- Updating project plans to include agreed changes
- Producing accurate financial reports
- Monitoring actual expenditure figures against project budgets
- Facilitating Project Steering / Operating Committees meetings Managing VOIP infrastructure for the company contact center Corporate clients follow ups Vendor management.
Manager IT Insfrastructure and ADC
Kashf Microfinance Bank
Lahore
03.2008 - 01.2013
- Managed all kind of IT department affairs
- Monitor the overall development of core banking application
- Plan and implemented complete centralized IT infrastructure for a newly established bank with 50 Branches countrywide
- Design and established data center with DR site.
- Impletment Commvault Software with two SUN M5000 M5000 machines and two SUN storages in Solaris environment for online replication of main and DR site.
- Deployed of DXX circuit in all 50 Branches with a backup connectivity MPLS.
- Implement centralized Email, Internet and DHCP using HP DL 380 servers for the bank
- Develop procurement process for IT and responsible of purchasing all IT equipment
- Vendor negotiating and finalization of purchase regarding IT Infrastructure
- Provide secure VPN connectivity for remote branches using CISCO ASA 5505 firewall
- Install and configure WSUS for patch management Secured the network form virus attacks through centralized Antivirus
- Implemented ATM’s network across the country with 1-Link switch.
- Branchless banking, overall looked for the Banking app development
- Working on SUN VDI solution for branches Working to deploy VOIP for all branches.
Head IT Infrastructure Delivery Services
ABN Amro Pakistan
Lahore
03.2004 - 03.2008
- Implemented of Panda Gate defenders
- Configured / implemented of Juniper NetScreen NS50
- Configured / implemented of Juniper IDP 100
- Designed and developed Data center
- Installation / configuration of L2/L 3 switches Configuration of DMZ to secure servers Managing Citrix Servers and Citrix Access Gateways
- Managed and administer the Email, SQL, ISA, MOM and Domain Controller
- Installed of SAN MSA 1000 / EVA 6100 with DL 580/585 Servers in a cluster environment
- Designed and implemented Backup procedures using Veritas Backup exec 10
- Designed and implemented Disaster Recovery Plan (DRP)
- Configuring/Monitoring/Troubleshooting of Email Server
- Installation / configuration / monitoring of IVR (Interactive Voice Response) setup
- Installation and Configuration of HP Server DL 380.
Manager IT/IS
Virtual Resource Solutions
Lahore
07.2002 - 03.2004
- Managing and administering the whole IT dept
- Configured the VOIP setup for the call center using Cisco Routers and Inter-Tel VOIP exchange
- Designed and configured the LAN including Domain Controller, ISA server, MS
- Exchange 2000
- Responsibility to deal with PTCL and with different vendors
- Providing different solutions to different companies in UK for their networks and call centers.
System Administrator
Align Technology Pakistan
Lahore
07.2001 - 07.2002
- Troubleshooting, configuration and optimization of LAN consisting of 350+ nodes Manage and troubleshoot Nortel IP exchange
- Monitoring & reporting of WAN consisting of two 2Mbps IPL from Lahore to Santa
- Clara (USA) and a 2Mbps IP circuit for Internet Configuration, troubleshooting and administration of company’s mail server running on Microsoft Exchange Server.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
Cisco Trainer
Matinn Technologies, ABN Amro
Lahore
05.2000 - 06.2001
- Worked as a trainer of Cisco
- Responsible of teaching CCNA, CCNP and different network
Education
Bachelor of Computer Sciences - Attested and verified
National College of Computer Sciences, University of South Asia
Skills
IT Infrastructure
undefinedAffiliations
- MCSE2000
- CCNA Certified Network Associate).
- COBIT Training from Singapore
Timeline
Head E-commerce & Social Media Marketing
Alezem Beauty Products
02.2017 - Current
IT Consultant
Gold Coast Communications Bahrain
03.2015 - 08.2016
IT Consultant
Valor Soft Technologies
01.2013 - 02.2015
Manager IT Insfrastructure and ADC
Kashf Microfinance Bank
03.2008 - 01.2013
Head IT Infrastructure Delivery Services
ABN Amro Pakistan
03.2004 - 03.2008
Manager IT/IS
Virtual Resource Solutions
07.2002 - 03.2004
System Administrator
Align Technology Pakistan
07.2001 - 07.2002
Cisco Trainer
Matinn Technologies, ABN Amro
05.2000 - 06.2001
Bachelor of Computer Sciences - Attested and verified
National College of Computer Sciences, University of South Asia
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