Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Muhammad Azam

Muhammad Azam

Manager
Lahore, Punjab

Summary

Muhammad Azam.
Amazon and eBay Consultant,

Results-driven and highly skilled Amazon and eBay Consultant with a proven track record of driving sales, optimizing performance, and delivering exceptional e-commerce solutions. With expertise in account management, e-commerce strategy development, and product optimization, I have successfully helped clients achieve their business goals in the highly competitive online marketplace.

Key Skills:

- Amazon and eBay Account Management: Proficient in managing and optimizing seller accounts on Amazon and eBay, leveraging best practices to increase sales, enhance visibility, and improve overall performance.

- E-commerce Strategy Development: Skilled in developing tailored e-commerce strategies that encompass product selection, pricing strategies, inventory management, and promotional campaigns, resulting in improved market positioning and revenue growth.

- Product Listing Optimization: Adept at optimizing product listings on Amazon and eBay platforms to maximize search rankings, increase conversion rates, and improve overall product visibility, leading to enhanced customer engagement and sales.

- Competitive Market Analysis: Experienced in conducting comprehensive market research and competitor analysis to identify trends, evaluate competition, and develop effective strategies that drive business success in the Amazon and eBay marketplaces.

- Advertising and Marketing Campaigns: Proficient in creating and managing targeted advertising campaigns, utilizing platforms like Amazon Sponsored Ads and eBay Promoted Listings, to increase product visibility, drive traffic, and maximize sales.

- Inventory Management and Fulfillment: Expertise in implementing efficient inventory management systems, including Fulfilled by Amazon (FBA) and eBay fulfillment options, to ensure optimal stock levels, minimize storage costs, and streamline order fulfillment processes.

- Customer Relationship Management: Skilled in building strong customer relationships, delivering exceptional customer support, and resolving issues promptly, resulting in high levels of customer satisfaction, loyalty, and repeat business.

- Data Analysis and Reporting: Strong analytical skills, capable of interpreting sales data, performance metrics, and market trends to generate actionable insights and reports, facilitating data-driven decision-making and continuous improvement.

- E-commerce Platform Integration: Familiarity with integrating Amazon and eBay platforms with third-party tools, such as inventory management software, CRM systems, and order fulfillment solutions, to streamline operations and enhance overall efficiency.

- Industry Knowledge: Up-to-date with the latest trends, best practices, and policy changes in the Amazon and eBay ecosystems, ensuring compliance and leveraging opportunities for business growth.

As an Amazon and eBay Consultant, I am dedicated to delivering exceptional results, leveraging my expertise and industry knowledge to help clients succeed in the dynamic and competitive e-commerce landscape.

Feel free to customize this summary to highlight your specific accomplishments, qualifications, and any additional relevant details that will make your resume more impactful and tailored to your unique experiences.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Amazon & EBay Consultant

Manager
Lahore, Punjab
04.2021 - Current
  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
  • Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Analyzed customer trends and provided insights to improve customer experience.
  • Established relationships with suppliers to increase online product offerings.
  • Created clear, precise and properly detailed product and service information on company website.
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Negotiated terms with suppliers to secure discounts and promotional opportunities.

Education

Bachelor of Science - IT (information Technology)

Government University Of Science
Wahdat Road, Lahore, Punjab
04.2018 - 04.2022

Skills

    Amazon FBA

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Certification

Extreme Commerce By Sunny Ali

Timeline

Amazon & EBay Consultant

Manager
04.2021 - Current

Extreme Commerce By Sunny Ali

12-2020

Bachelor of Science - IT (information Technology)

Government University Of Science
04.2018 - 04.2022
Muhammad AzamManager