Muhammad Awais Naveed
IT Infrastructure Engineer
Sialkot,PB
Summary
Dynamic IT infrastructure leader with a proven track record in managing and optimizing diverse components to ensure peak performance, high availability, and robust security. Expertise spans physical and virtual environments, driving efficiency and reliability through strategic planning and execution. Committed to leveraging innovative solutions to enhance operational effectiveness while fostering collaboration among cross-functional teams. Adept at navigating complex challenges to deliver seamless IT services aligned with organizational goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
IT Manager
Ombre Apparel
04.2025 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Oversight of physical and virtual environments, including Cisco switches (C9500 core, C1300 access, and distribution layer), wireless controllers (9800), FortiGate F600 firewall, IBM x3650 M4 servers, NAS, and QSAN storage solutions.
- Deployment and configuration of VMs for services including DHCP and DHCP Failover, ManageEngine ServiceDesk and NCM, ADManager, Kaspersky, Veeam Backup, LAN-sweeper, and ADC/DC.
- Implementation of GPO-based policies for user control and system compliance.
- Managed enterprise print server infrastructure to support departmental printing needs.
- Utilized PRTG, AdAudit Plus, SolarWinds NCM, and Zoho Admin Portal for real-time monitoring, configuration backup, and audit trail generation. Successfully led external IT audits with BDO, ensuring compliance and documentation accuracy.
- Supervised IT operations and helpdesk workflows through ManageEngine, and liaised with vendors, ISPs, for hardware procurement, support, and escalations.
Team Lead IT Infrastructure Team
PETPAK & GPAK
09.2023 - 04.2025
- Company Overview: PETPAK offers BOPET films, a completely different product line compared to BOPP and CPP films. These clear, strong, and versatile films serve diverse packaging needs, including food, pharmaceuticals, and technical.
- Lead a team of IT professionals responsible for designing, implementing, and maintaining the organization's IT infrastructure.
- Manages and oversees data center projects from initiation to completion.
- Designs and plans the layout of the data center, considering space, power, and cooling requirements.
- Manages day-to-day operations, ensuring the availability and reliability of data center services.
- Oversee the planning, implementation, and maintenance of network infrastructure, servers, storage, and cloud services.
- Designs, implements, and manages the data center network infrastructure.
- Monitors network performance and troubleshoots connectivity issues.
- Manages servers, operating systems, and virtualization platforms.
- Manage and configure the Domain Controller, DHCP, and DNS Server.
- Manage VPS for company emails.
- Implements and monitors security measures to protect data center assets.
- Manages and optimizes storage infrastructure by using QSAN.
- Implements backup and disaster recovery strategies.
- Coordinates project resources, and ensures timelines and budgets are met.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Deputy Manager Information Technology Infrastructure
Nizam Alam Group
10.2021 - 09.2023
- Company Overview: Nizam Sons is a family-owned business that originates, manufactures, and markets high-end quality and advanced textile apparel for versatile industries, solving it with the power of Rise to Quality. For more than the last three decades, the company has experienced rapid growth in import/export volumes, human capital, turnover, as well as revenues. At present, the company possesses four manufacturing plants, an independent environmentally friendly tanning house, an advanced knitting and dyeing unit, a robotic Vinyl TPR production facility, robotic cutting, and up to twenty stitching floors. Nizam Sons is the market leader in workwear garments in Pakistan and among the prestigious manufacturers in the Asia Pacific.
- Spearheaded data center security enhancements, integrating a robust failover firewall, and an inline intrusion prevention system (IPS).
- Expertly managed and configured routers and switches, bolstering LAN/WAN infrastructure.
- Orchestrated high-availability setups and policy rule implementation on Sophos firewalls, including DMZ and WAN load balancing.
- Administered MDaemon Email Server and MailStore Server, supporting over 500 users.
- Sophos endpoint security management and configuration.
- Proficient in managing VMware ESXi within vSphere environments (versions 5.5 and 7.0).
- Oversaw the operation and troubleshooting of Dell blade and rack-mounted servers.
- Implemented a comprehensive network monitoring system using PRTG.
- Delivered exceptional desktop support to a network of 600+ end users, ensuring seamless daily operations.
- Developed and rigorously tested disaster recovery plans and business continuity strategies to safeguard critical infrastructure.
- Led and directed a team of server/system administrators and network technicians, including performance evaluations and disciplinary measures when needed.
- Managed dispatch operations, ensuring efficient and timely delivery of services.
- Maintained a secure and efficient data center, while also managing team operations and security/IP audits.
- Streamlined management reporting, and maintained IT and office equipment to support organizational needs.
- Conduct feasibility studies for various upgrade projects, improvements, and other conversions.
- Analyze existing operations, and make recommendations for the improvement and growth of the network infrastructure and IT systems.
- Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
- Monitors customer service and maintains network stability, collects and analyzes network and memory utilization, and installs and tests software upgrades.
- Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration, support, and security initiatives.
- Establish best practices and policies for installing, configuring, maintaining, and troubleshooting end-user workstation hardware, software, and peripheral devices.
Information Technology Infrastructure Engineer
JS investment (JSIL)
01.2018 - 11.2021
- Company Overview: JS Investments Limited (JSIL) is the oldest and one of the largest private sector Asset Management Companies in Pakistan, with a wide range of mutual funds, pension funds, Islamic funds and separately managed accounts.
- Design & ImplementNetwork Infrastructure across all regions.
- Configure and troubleshoot Vlans and Intervlan routing.
- Configure, monitor & troubleshoot ACLs.
- Configure and troubleshoot the operations of NAT/PAT
- Implemented the Policy Rules, DMZ, HAand WAN Load Balancing on FortiGATE Firewall.
- Manage HP Blade Servers / Rack mountServers hosting all the services
- Manage and ConfigureInfrastructure services on Microsoft Platform
- Manage, configure and implement Virtualization Platform i.e. VMware,Microsoft
- Manage, configure and troubleshoot HP Blade and Rack mount servers. Manage Antivirus over SymantecEndpoint Protection
- Manage and configured Network Monitoring System over PRTG
- Veeam Backup for backup Solutions.
- Installation/configuration and manage serverbackups over NAS.
- Provide desktopsupport to 200+ end users for day to day issues.
IT Executive
Descon Chemicals Limited
02.2015 - 09.2017
- Company Overview: Working As an IT Executive of Descon IT Team Designed To Establish A Shared Services Center. To Control IT Depp Of Seven Multinational Companies Established In PAKISTAN and DUBAI Performing Global Operations.
- Working on Cisco Switches(Layer 2 and Layer 3), VLAN Management, and Handling IP Traffic.
- Manage and configure DC, DHCP, DNS, and FILESERVER over windows
- Hands on experience on Forefront Threat Management Gateway (FTMG).
- Hands on experience on HP, DELL Rack server i.e. RAID, OS Installation.
- Hands on experience on L2/L3 Switches
- Design, install, configure Vmware ESXi, within vSphere 5 environments with Virtual Center management, DRS, HA, vMotion.
- Manage Data Backup & Recovery using Windows Server Backup feature over 2008.
- Installation/configuration and manage server backups over NAS.
- Manage and Support transparent proxy on squid.
IT Officer
Sapphire textile Mills
01.2014 - 01.2015
- Company Overview: Sapphire textile Mills Is Well Reputed Manufacturing Group of Companies Which Supplies Cotton Yarn, Fabric & Home Textiles Products All over the Pakistan and Overseas.
- Installed and maintained company’s computer systems and network
- Manage access points and attendance machines.
- Configuration of Emails (PoP3)
- Provided technical Assistance to Customers on inbound telephone tech support calls.
- Used Remote Access to perform Troubleshooting when needed.
- Walked Customers through step-by-step process for troubleshooting hardware issues
- Assisted Customers with anti-Virus Program installations and virus removals
- Performed upgrades and installed updates
Education
Bachelor of Science - Computer Science
The university of Lahore
03.2009 - 05.2014
Skills
Network Security & Firewall Administration – Fortinet FortiGate, Sophos XG, MikroTik
Helpdesk & Ticketing Systems: SmartHCM IT Helpdesk, ManageEngine ServiceDesk Plus
Management of IT teams
End Point Management
Windows Server & AD: Domain Controller (AD/DC), GPO, Print Server, AD audit, ADManager, NCM tools (SolarWinds, ManageEngine)
Data Center Operations
Routing and Switching Expertise
Team development
Security & IP Audit
Comprehensive reporting for management
Virtualization technology proficiency
Email Systems Management: MDaemon, Zoho, G Suite, VPS Hosting
Backup & Recovery: Veeam Backup Solutions, Restore Point Management
Certification
Microsoft Certified Professional (MCP) License-G218-7428 Present
References
References available upon request.
Interests
Cricket, Computer Gaming
Accomplishments
- Migration of Head office Data Center of JS Investments (JSIL).
- Migration of DR Site to New Location of JS Investments (JSIL).
- Deployment of Sophos firewall with Sophos endpoint in Nizam Sons Company.
- Migration of Mail Store VM, Ture Conference VM and MDaemon email Server to another Dell Server 740 with zero time of Nizam Sons company.
- PETPAK and GPAK fiber layout using ring topology.
- Design and manage PETPAK and GPAK data Center.
Timeline
IT Manager
Ombre Apparel
04.2025 - Current
Team Lead IT Infrastructure Team
PETPAK & GPAK
09.2023 - 04.2025
Deputy Manager Information Technology Infrastructure
Nizam Alam Group
10.2021 - 09.2023
Information Technology Infrastructure Engineer
JS investment (JSIL)
01.2018 - 11.2021
IT Executive
Descon Chemicals Limited
02.2015 - 09.2017
IT Officer
Sapphire textile Mills
01.2014 - 01.2015
Bachelor of Science - Computer Science
The university of Lahore
03.2009 - 05.2014