Muhammad Atif Rasool
Islamabad
Summary
Dedicated Mechanical Engineer with the experience and technical expertise to provide the highest quality mechanical component and system support. Skilled at formulating and implementing equipment designs, testing and producing specifications, and researching product applications. Specializes in testing and diagnosing electromechanical system functions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
Power Zone Engineering & Services
03.2023 - Current
Key Responsibilities:
• Spearheaded service operations to enhance customer satisfaction, streamline workflows, and elevate overall service delivery.
• Planned, organized, and coordinated service technicians’ schedules, ensuring timely project execution and proactive client communication.
• Delivered comprehensive customer support and training to improve end-user experience and technical understanding.
• Provided expert on-site and remote technical support, ensuring prompt resolution of customer issues.
• Monitored and analyzed service performance metrics to identify trends, process inefficiencies, and areas for continuous improvement.
• Managed vendor relationships to ensure high service quality, cost-effectiveness, and adherence to contractual agreements.
• Administered warranty claim processes for new generator sets (gensets) in case of parts-related issues, ensuring swift and accurate resolution.
• Ensured clear post-service communication by updating customers via email with detailed information about issue resolution and service completion.
• Monitored monthly store stock levels and ensured timely replenishment of inventory to avoid shortages and maintain smooth service operations.
Field Service Engineer
Power Zone Engineering & Services
01.2021 - Current
- Maintenance and service
- Overhauling & troubleshooting
- Hands-on experience of Perkins range from 13 KVA to 635 KVA
- Hands-on experience of FPT range from 20 KVA to 400 KVA
- Main Working Projects:
- Major Overhauling of 200 KVA (1100 Series Perkins), Tablighi markaz islamabad.
- Installation and commissioning of more than 60 sets of 60kVA FPT generators on Motorways M1 (Islamabad to Peshawar), M14 (Hakla to Yarik), and M16 (Swat Motorway).
- Installation and commissioning of 11 sets of 60kVA FPT Foodpanda Marts at various locations in Islamabad
- Installation and commissioning of 13 sets of 30kVA Perkins generators for the National Highway and Motorway Police (NHMP) at various stations along Motorway M14 (Hakla to Yarik)
- Installation and commissioning of 20 sets of 13kVA Perkins generators for Special Communication Organization (SCO) at various locations in the Gilgit-Baltistan region.
- Installation and commissioning of 26 sets of 20kVA Perkins generators for the Counter Terrorism Department (CTD) Police at various locations in Khyber Pakhtunkhwa (KPK) province and North Waziristan.
- Installation and commissioning of 5 sets of 400kVA FPT generators for NASTP at the old airport in Islamabad.
- Installation and commissioning of 5 sets of 400kVA FPT generators for PAF Hospital in E-9, Islamabad.
Service Engineer
S.M. Jaffer & Co.
07.2015 - 12.2020
- Maintenance and service
- Overhauling
- Troubleshooting
- Hands-on experience of Perkins complete range from 13 KVA to 01 MW
- Monitor the annual maintenance contracts
- Make sure the services and spare parts to all AMC customers
- Training of fresh engineers
- Main Working Projects:
- Major Overhauling of 962 KVA (4008 Series Perkins), Millac Foods Manga Raiwind Road, Lahore
- Major Overhauling of 800 KVA (3008 Series Perkins), HBL Headquarter, Mall Road, Lahore
- Major Overhauling of 250 KVA (1306 Series Perkins), Skyway Auto Parts Inc., 21 KM Sheikhupura Road, Lahore
- Major Overhauling of 1.5 MW (4012 Series Perkins), Sufi Oil, Kot Abdul Malik, Sheikhupura Road, Lahore
- Installation & Commissioning of 1500 KVA Diesel Generating Power Plant at PCSIR Laboratories, Ferozepur Road, Lahore
- Installation & Commissioning of 2.5MW Diesel Generator Power Plant at Askari Tower, Liberty, Lahore
- Installation & Commissioning of 1.5MW Diesel Generator Power Plant at UBL Tower, Jail Road, Lahore
- Installation & Commissioning of 1.5MW Diesel Generator Power Plant at Stock Exchange, Lahore
- Installation & Commissioning of 2.5MW Diesel Generator Power Plant at Imtiaz Super Store, Faisalabad
- Installation & Commissioning of more than 50 Perkins Diesel Generators at Metrobus System, Islamabad
Mechanical Technician
Advance Power Solutions
08.2013 - 06.2015
- Maintenance & services
- Overhauling & troubleshooting
- Worked on Perkins generators of 1000, 1100, 1300 serial models.
- Hands-on major overhauling experience:
- Perkins Range 13 KVA to 250KVA
- Deutz TBG-234 Reco Pharma Multan Road Lahore
- Cat-3406 Zain Cotton mills Arifwala
- Perkins-1006 Bilal Switch N Gear Raiwind Road Lahore
- Cummins 6-BT High-tech Poultry forms
- Perkins-1103 PAK White chicken farm Lahore
- Perkins-1006 Emirates Air lines office Girja Chowk Lahore
Education
F.A - General Science
Allama Iqbal Open University
04.2019
Matriculation - Computer Sciences
FFMS School, Dunga Bunga
04.2012
Skills
- Proficient in technical concepts
- Proficient in conveying information
- Strong work ethic
- Up-to-date industry knowledge
- Quick Learner
- Positive Attitude
- Work Ethic
- Skilled in computer applications
Areas of Expertise
- Power Generation Methods
- Diesel Engine Types, Construction, Working Principles, Cooling Systems, Ratings and Design of World's Famous Brands including CAT, Cummins, Perkins
- Alternator Types, Components, Working Principles, Ratings and Design of Different Brands including Stamford, Leroy-Somer, Mecc Alte, Marelli Diesel Fuel Systems and Layouts
- Have a Very Good Understanding and Practical Experience of GEN-SET Controllers
- Control Panels and Modules
- Principle of Excitation System, Rectification and different Excitation Methods in Generators
- Complete Understanding of Operation and Working Principle of AVR, Governor, ECM of all Brands
- ISO 8528 Genset Ratings (Emergency Standby Power, Limited Time Prime Power, Prime Rated Power, Continuous Operating Power)
- Fault Finding and Troubleshooting of Diesel Power Generation Plants
- Well Versed in the LV and MV Switchgear
- Protection IP ratings
- Professional Training of DEEP SEA ELECTRONICS software and controllers including 701,702, 334, 335, 6010, 6020, 8610, 8620, 8660, 8680, 865, P124 etc.
- Software Configuration and Front Panel Configuration of DSE Controllers
- All Types of Sensors
- Harmonics’ Effects and their Solutions
- Relay Logics
- Wiring of PVC Boards and Extensions
Languages
Urdu
Punjabi
English
Certification
- Careers360 Certifications:
1. Professional Training of Operation and Maintenance of Diesel Power Generation Plants.
2. Professional Training of Deep Sea Electronics Controllers and Modules.
3. Professional Training of Synchronization and Load Sharing with Load Management.
- SINA Institute of Networks and Aesthetics Certifications:
1. Cisco Certified Network Associate (CCNA)
2. Programmable Logic Controller (PMA)
- Total Parco Certifications:
1. Fundamentals of Lubricants
- FPT Certifications;
1. Product & Application Procedures training.
Timeline
Assistant Service Manager
Power Zone Engineering & Services
03.2023 - Current
Field Service Engineer
Power Zone Engineering & Services
01.2021 - Current
Service Engineer
S.M. Jaffer & Co.
07.2015 - 12.2020
Mechanical Technician
Advance Power Solutions
08.2013 - 06.2015
Matriculation - Computer Sciences
FFMS School, Dunga Bunga
F.A - General Science
Allama Iqbal Open University
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