Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Aslam

Muhammad Aslam

Karachi

Summary

Dynamic professional with extensive experience at Karachi Port Trust, excelling in data entry and customer service. Recognized for exceptional problem-solving abilities and maintaining confidentiality while organizing complex filing systems. Proven track record in meeting coordination and document management, consistently enhancing operational efficiency and client satisfaction.

Overview

38
38
years of professional experience

Work History

Upper Division Clerk

Karachi Port Trust
Karachi, Pakistan
04.2003 - 10.2017
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Processed customer orders promptly and accurately.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Computed, recorded and proofread data or reports.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Organized and maintained filing systems for confidential documents.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Recognized by management for providing exceptional customer service.

Clerk/Typist

Pakistan Army
Rawalpindi, Pakistan
04.1980 - 04.2003
  • Resolved customer complaints through effective communication techniques.
  • Utilized fax machines, copiers and scanners to upload and send documents.
  • Transcribed dialogue, conversation and discussion with rigor and accuracy.
  • Complied with security policies and kept information confidential.
  • Reviewed files and other documents to obtain information to respond to requests.
  • Prepared outgoing mail by weighing items, calculating postage rates and sealing envelopes with tape or glue.
  • Typed data from rough drafts and notes to create final copies of materials.
  • Organized files alphabetically or numerically to maintain a well-structured system of records.
  • Prepared and sent reports and correspondence for appropriate clients and parties.
  • Greeted visitors and scheduled appointments for staff members.
  • Analyzed typewritten and printed materials for mistakes, correcting before disseminating.
  • Sorted and filed documents to predetermined classification, maintaining alphabetical, index, and cross-referenced files.
  • Compiled information from various sources for statistical analysis.
  • Entered data into spreadsheets and databases accurately and efficiently.
  • Typed letters, memos, reports and other documents using Microsoft Word.
  • Scanned documents into digital format for storage in computer systems.
  • Sorted incoming mail according to departmental guidelines and distributed it accordingly.
  • Composed routine letters and memoranda to disburse.
  • Provided administrative support to office staff, including filing and organizing paperwork.
  • Printed out hard copies of documents for distribution or archival purposes.
  • Assisted with mailings by folding letters, stuffing envelopes, affixing postage stamps and addressing packages correctly.
  • Performed clerical work and recorded information on records.
  • Assisted management with special projects as needed.
  • Answered telephone calls and directed inquiries to appropriate personnel.

Education

Basic Typing And Office Management - Clerical/ HR

ASC Training School
Nowshera
04-1980

High School Diploma -

Government High School
Khushab
03-1976

Skills

  • Data entry
  • Document management
  • Meeting coordination
  • Confidentiality compliance
  • Customer service
  • Record keeping
  • File organization
  • Mail distribution
  • Problem solving
  • Mail handling
  • Staff supervision
  • Organizational skills
  • Billing and coding
  • Report generation

Timeline

Upper Division Clerk

Karachi Port Trust
04.2003 - 10.2017

Clerk/Typist

Pakistan Army
04.1980 - 04.2003

Basic Typing And Office Management - Clerical/ HR

ASC Training School

High School Diploma -

Government High School

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Muhammad Aslam