Proven leader at Sabah Department Store, adept in compliance risk management and fostering team collaboration. Spearheaded initiatives that significantly enhanced brand visibility and operational efficiency. Skilled in financial analysis and strategic marketing, driving sustained growth and profitability through innovative strategies and market research. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail buyer position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Branch Retail Executive
Sabah Mart
Sayeed Colony No 2 Susan Road Near Ibrahim Mosque
10.2018 - Current
Developed strong relationships with clients, resulting in increased loyalty and repeat business.
Managed recruiting and selection process for branch in addition to participating in selection process for future branch bankers and leaders.
Resolved escalated customer and associate issues and counseled associates.
Maintained relationships with business partners to assist customers with complex financial needs.
Oversaw business transactions and practices to comply with regulations, bank policies, procedures and internal audit requirements.
Led market-wide training initiatives.
Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
Partnered with human resources department during recruitment process to hire highly qualified personnel.
Promoted a culture of teamwork and open communication within the branch, fostering a positive work environment for all staff members.
Increased sales performance through targeted marketing campaigns and product promotions.
Oversaw inventory management, ensuring optimal stock levels were maintained at all times to meet customer demand effectively.
Mentored and trained new employees to ensure consistent quality of service delivery across the team.
Analyzed market trends to identify growth opportunities and develop strategic plans for expansion.
Championed community outreach initiatives aimed at increasing company visibility within local markets.
Negotiated favorable terms with vendors, resulting in cost savings without compromising on product quality or availability.
Streamlined branch operations by implementing efficient processes and procedures.
Implemented loss prevention measures to reduce shrinkage and protect store assets.
Conducted regular audits to ensure adherence to regulatory requirements and internal policies.
Leveraged data-driven insights to optimize branch performance metrics and drive revenue growth.
Implemented risk management strategies to minimize losses and maintain compliance with industry guidelines.
Managed daily branch activities, ensuring smooth operation and adherence to all regulations.
Collaborated with cross-functional teams for continuous improvement initiatives within the branch.
Optimized resource allocation, reducing overhead costs while maintaining high-quality service standards.
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Compiled and analyzed data to determine approaches to improve sales and performance.
Created and implemented strategic trading approaches.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Prepared contracts and related documentation according to strict standards.
Purchasing Manager
Sabah Department Store
441-D People Colony No 1 Hariyan Wala Chowk Fsd
10.2016 - 09.2018
Managed supplier relationships to ensure timely delivery of products and services.
Achieved cost savings by negotiating contracts and pricing with suppliers.
Sourced vendors, built relationships, and negotiated prices.
Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
Purchased new products and oversaw inventory stocking and availability.
Monitored and evaluated vendor performance to determine compliance with quality standards.
Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
Performed monthly reconciliation of open purchasing orders.
Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Adjusted procedures to maximize department effectiveness.
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