Muhammad Asad
Hotel Mangament
Okara
Summary
- “Dedicated Hotel Management student with a strong passion for hospitality, seeking an opportunity to apply my customer service skills and academic knowledge in a dynamic hotel environment.”
Dynamic and detail-oriented professional with experience at COTHM, excelling in data entry and customer service. Proven ability to enhance financial accuracy through meticulous account reconciliations and foster positive relationships with clients. Recognized for improving team morale and productivity as a Dining Room Supervisor, driving success in fast-paced environments.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Accounting Intern
COTHM
08.2024 - Current
- Assisted with month-end closing and reporting duties.
- Gained hands-on experience with various accounting software programs such as QuickBooks, Excel, and Sage, enhancing overall efficiency in daily tasks.
- Compiled monthly journal entries into general ledger system.
- Enhanced financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
Receptionist
Faletti's Hotel
01.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Food Server
The Nishat Hotel
11.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Dinning Room Supervisor
Cothm
05.2022 - 06.2023
- Maintained a clean and safe dining environment with regular inspections and thorough training of staff members.
- Set performance goals for the team based on historical data analysis, motivating employees to work together towards achieving these targets.
- Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth.
Education
Associate of Science - Tourism And Hotel Management
Associate Degree in Tourism And Hotel Management
Lahore, Punjab, Pakistan 04.2001 -
Intermediate in Computer Science - Science Education
Aspire Group of Colleges Okara
Okara, Punjab, Pakistan 04.2001 -
Matric - Science Education
M.C Hight School Okara
Okara 04.2001 -
Skills
Data entry
Bookkeeping
Records administration
Electronic and paper filing
Payment processing
Data analysis
Interpersonal skills
Relationship building
Customer Service
Guest Management
Book Reading
Reading Books because it is my Hobby. I Likes Books For Example Atomic Habits Etc.
Timeline
Accounting Intern
COTHM
08.2024 - Current
Receptionist
Faletti's Hotel
01.2024 - 07.2024
Food Server
The Nishat Hotel
11.2023 - 12.2023
Dinning Room Supervisor
Cothm
05.2022 - 06.2023
Associate of Science - Tourism And Hotel Management
Associate Degree in Tourism And Hotel Management
04.2001 -
Intermediate in Computer Science - Science Education
Aspire Group of Colleges Okara
04.2001 -
Matric - Science Education
M.C Hight School Okara
04.2001 -
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