Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
MUHAMMAD ARSLAN SHAFIQ

MUHAMMAD ARSLAN SHAFIQ

TRAVEL AGENT
LALAMUSA,PUNJAB

Summary

Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages.

Independent travel agent offering more than [Number] years in industry. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base.

Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team. Eager travel consultant with passion to sell and focused on leisure travel. Strong research background and love of all things travel. Extensive career in travel and hospitality working with clients pursuing vacation of lifetime.

Overview

1
1
year of professional experience

Work History

Travel Agent

ALL DAY TRAVEL AND TOURS
LALAMUSA, PUNJAB
05.2020 - Current
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Collaborated with colleagues to implement best practices across department and exceed team goals.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Resolved financial inconsistencies through collection of outstanding fees, management of refunds and delivery of travel documentation.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.

Education

DAE CIVIL - Civil Engineering Technology

SWEDISH INSTITUTE oF TECHNICAL PAKISTAN
RAWALPINDI

Skills

    Client amenities

undefined

Software

AMADEUS

Timeline

Travel Agent

ALL DAY TRAVEL AND TOURS
05.2020 - Current

DAE CIVIL - Civil Engineering Technology

SWEDISH INSTITUTE oF TECHNICAL PAKISTAN
MUHAMMAD ARSLAN SHAFIQTRAVEL AGENT