Muhammad Arslan
Faisalabad
Summary
- Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
- Offering 10 years of progressive experience in owning web-based projects from concept and design through testing, implementation and client updates. Diligent about producing exceptionally clean, strong and secure code. Successful at achieving browser, device and operating system compatibility objectives while satisfying client desires and producing robust, sophisticated designs.
- Astute WordPress Developer with background designing, testing and customizing websites for different clients. Leveraged themes and plugins to personalize and equip sites with unique visual effects and advanced features. Great listener with remarkable eye for detail.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Amazon FBA Seller
Self Employed
Faisalabad
08.2021 - Current
- Negotiated prices with vendors in order to maintain profit margins while staying competitive in the marketplace.
- Investigated competitors' pricing structures in order to create a more attractive offering for customers.
- Developed pricing strategies to ensure competitive positioning within the marketplace.
- Followed up with customer inquiries promptly and maximized internet lead opportunities.
- Generated monthly analysis of divisional website traffic, hits and sources and used data to increase sales.
- Answered email inquiries about products and merchandise.
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Developed online sales dashboard and reporting templates.
- Completed day-to-day duties accurately and efficiently.
EBay Seller
Self Employed
Faisalabad
08.2021 - Current
- Leveraged eBay tools such as Best Offer and Buy It Now to maximize profits.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Generated reports of daily transactions for accounting purposes.
- Developed online sales dashboard and reporting templates.
- Followed up with customer inquiries promptly and maximized internet lead opportunities.
- Monitored inventory levels and updated stock availability on eBay.
- Modified existing software systems to enhance performance and add new features.
E-Commerce Executive
Self Employed
Faisalabad
08.2021 - Current
- Conducted market research and reported on competitors.
- Developed and implemented internal and external cross-functional training programs for organization.
- Utilized web analytics tools to track and measure performance and made adjustments to improve retention and conversion.
- Collaborated with marketing teams to develop targeted promotions and campaigns.
- Utilized Google Analytics to provide insights and deliver digital programs that maximized return on investment.
- Implemented SEO best practices on the e-commerce site for better search engine rankings.
- Developed and implemented e-commerce strategies to increase online sales.
- Supported sales team members to drive growth and development.
Front End Developer
Remote Based Job
Faisalabad
08.2021 - Current
- Maintained technical documentation including version control logs, system diagrams.
- Troubleshot, tested and remedied issues before software deployment.
- Developed and maintained user-facing webpages using HTML, CSS, JavaScript and jQuery.
- Performed usability testing on new features prior to release.
- Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
- Created custom responsive designs that optimized the website layout for various devices.
- Provided standardized technical solutions for bug issues.
Senior Project Manager
AN Web Technologies
Faisalabad
08.2015 - 08.2021
- Assessed resource requirements and allocated personnel accordingly.
- Identified potential risks associated with projects and developed mitigation strategies.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Managed multiple project teams engaged in E-Commerce development in cross-functional environment to reach project success.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
Web Designer
AN Web Technologies
Faisalabad
08.2013 - 08.2015
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with others to discuss new opportunities.
HTML Developer
AN Web Technologies
Faisalabad
08.2013 - 08.2015
- Kept detailed documentation on test plans, procedures and end results.
- Defined and conducted design processes at all stages, including research, conceptualization, testing and implementation.
- Debugged issues related to HTML, CSS and JS code in various browsers.
- Performed unit testing of front end components written in HTML, CSS and JS languages against different browsers and devices prior to deployment.
- Built layouts according to customer parameters using HTML5 and CSS3.
- Developed and maintained web applications based on HTML, CSS and JavaScript standards.
- Implemented user interface designs for web pages using HTML, CSS, JS.
- Developed HTML5 and CSS3 code to create webpages with responsive design.
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Full Stack Wordpress Web Developer
AN Web Technologies
Faisalabad
08.2013 - 08.2015
- Collaborated with remote teams of developers to ensure proper implementation of project requirements.
- Created responsive website designs using HTML, CSS, JavaScript, PHP and MySQL.
- Configured web servers such as Apache or Nginx for optimal performance of WordPress websites.
- Provided WordPress training to clients and employees.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
SEO and SMO Executive
BloomSoft Technologies
Faisalabad
10.2011 - 08.2013
- Monitored changes in Google algorithms and adjusted SEO tactics accordingly.
- Provided technical support related to web design and development issues.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Navigated large organizations with ease to maximize impact of work.
- Led day-to-day management of SEO programs across client portfolio.
Education
GED -
Happy Home School System
Faisalabad05-2012
High School Diploma -
Happy Home School System
Faisalabad04-2009
Skills
- Social Media Marketing
- Online Advertising
- Amazon FBA
- Facebook Marketplace
- Website Optimization
- Programming Languages
- CSS
- Technical Support
- Web Technologies: AngularJS, Jquery, Bootstrap
- CMS Platforms
- Social Media Management
- HTML
- Front-End Development
Affiliations
- Open Source Contributions
- Tech Meetups and Conferences
- Online Courses and Certifications
- Leadership Roles
- Personal Projects
- Programming Competitions
- Volunteer Work
Languages
Urdu
First Language
English
Upper Intermediate (B2)
B2
Hobbies
- Social Media
- Using Internet
- Playing Cricket
- Reading
- Research
References
References available upon request.
Timeline
Amazon FBA Seller
Self Employed
08.2021 - Current
EBay Seller
Self Employed
08.2021 - Current
E-Commerce Executive
Self Employed
08.2021 - Current
Front End Developer
Remote Based Job
08.2021 - Current
Senior Project Manager
AN Web Technologies
08.2015 - 08.2021
Web Designer
AN Web Technologies
08.2013 - 08.2015
HTML Developer
AN Web Technologies
08.2013 - 08.2015
Full Stack Wordpress Web Developer
AN Web Technologies
08.2013 - 08.2015
SEO and SMO Executive
BloomSoft Technologies
10.2011 - 08.2013
GED -
Happy Home School System
High School Diploma -
Happy Home School System
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