Summary
Overview
Work History
Education
Skills
Certification
Customsection
Additional Information
Languages
Timeline
Generic
MUHMMAD ARSALAN

MUHMMAD ARSALAN

Al-Khuwair, Muscat

Summary

Highly organized and dependable candidate with a successful track record of effectively managing multiple priorities. Possessing a positive attitude, I bring valuable experience in accounting and administrative assistant roles. Eager to take on additional responsibilities to contribute to the achievement of team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Desk Officer, Internal Auditor

Zarai Taraqiati Bank Limited
04.2017 - 08.2024
  • Investigated and reported on suspected breaches of compliance laws, regulations and standards
  • Gauged business risk and evaluated compliance violations, reporting findings to senior management
  • Built and maintained strong working relationships across company to help implement internal
  • Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems
  • Managed office policies and procedures to achieve continuous improvement in customer experience and office efficiency
  • Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance
  • Kept office operations running smoothly and efficiently by implementing procedure and policy improvements
  • Handled daily office activities, including data entry and database auditing, maintaining smooth operations
  • Offered high levels of administrative support to managers, ensuring smooth running of company operations
  • Managed and coordinated multiple audit projects, ensuring compliance with company policies and regulatory standards
  • Developed and implemented audit procedures to enhance operational efficiency
  • Collaborated with department heads to address audit findings and recommend improvements
  • Led training sessions for staff on compliance and internal controls

Project Assistant (Accounts & Data Collector )

International Organization for Migration (IOM)
04.2023 - 09.2023
  • Completed requested ad hoc data searches, documentation drafts and reference retrievals
  • Booked and coordinated equipment maintenance to meet operational needs
  • Provided high-level administrative support, adapting proactively to team needs and aiding efficiency
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Customer Service Cashier

Pizza Hut
04.2015 - 10.2015
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Successfully single handily manage to create a strong fan base in customer line.
  • Successfully managed and defused high-stress situations, resulting in a decrease of compliant by the customer.
  • Promoted sale prices and promotions and redeemed coupons to offer competitive prices and boost customer loyalty
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Master of Business Administration - Finance

Iqra University
Islamabad, IS
01.2022

Bachelor of Computer Science - Software

Federal Urdu University
Islamabad, IS
09.2016

Pre-Engineering HSSC -

Punjab College of Science & Technology
Islamabad, IS
08.2015

Skills

  • Interpersonal communications
  • Customer service orientation
  • Operational support
  • Regulatory requirements understanding
  • Financial risk analysis
  • Invoicing and collections
  • Accounts Payable
  • Microsoft Excel expertise
  • Invoicing and Billing
  • Data inputting
  • Administrative Support
  • Payment Processing
  • Account Reconciliation
  • File and database management
  • Reports Reconciliation
  • ERP System Experience

Certification

  • On job training associated to office management, ethics, office norms, functionality, roles and responsibilities.
  • Appreciation shield and certificate on behalf of computer science society being an active member of society and working hard for student's right.
  • Successfully acquired certification of office administration and IS audit from Alison and course era that can be viewed through my LinkedIn profile.

Customsection

  • Social Worker
  • Team Friendly
  • Service Focused
  • Attention to detail
  • Ready to relocate
  • Data-oriented

Additional Information

Visa Status: 2 year

Languages

English, Punjabi
Native language
English
Upper intermediate
B2
Urdu
Proficient
C2

Timeline

Project Assistant (Accounts & Data Collector )

International Organization for Migration (IOM)
04.2023 - 09.2023

Desk Officer, Internal Auditor

Zarai Taraqiati Bank Limited
04.2017 - 08.2024

Customer Service Cashier

Pizza Hut
04.2015 - 10.2015

Bachelor of Computer Science - Software

Federal Urdu University

Pre-Engineering HSSC -

Punjab College of Science & Technology
  • On job training associated to office management, ethics, office norms, functionality, roles and responsibilities.
  • Appreciation shield and certificate on behalf of computer science society being an active member of society and working hard for student's right.
  • Successfully acquired certification of office administration and IS audit from Alison and course era that can be viewed through my LinkedIn profile.

Master of Business Administration - Finance

Iqra University
MUHMMAD ARSALAN