MUHAMMAD AQIB

Highly motivated and hardworking individual with extensive experience in B2B marketing, sales, and operations management. Skilled in multitasking with a strong commitment to quality and efficiency. Seeking an opportunity to work with an organization that values creativity and flexibility, where skills can be contributed and professional growth can be achieved. Recognized for loyalty, quick learning abilities, and a dedicated approach to completing tasks with precision and dedication.

• ISO 9001:2015 Certification (2024)
  Successfully led the organization to achieve ISO 9001:2024 certification by enhancing quality management systems and ensuring compliance with updated international standards.
• ISO 45001:2018 Certification (2024)
  Spearheaded the initiative to attain ISO 45001:2025 certification, focusing on occupational health and safety improvements across all departments.
• CE Certification (2024)
  Directed the CE certification process, ensuring product compliance with European safety, health, and environmental standards, enabling market expansion.
• Customer Retention Program (2024)
  Designed and implemented a comprehensive customer retention strategy, increasing client satisfaction and retention rates by over 25%.
• Customer Acquisition Program (2023 & 2024)
  Launched and managed an innovative customer acquisition program, resulting in a 40% increase in new clients over two years.
• Customized Branding Project (2024)
  Led the development and execution of customized branding strategies, ensuring alignment with client objectives and increasing brand visibility through innovative designs and campaigns.
• Client Portal Development (2024)
  Led the creation and implementation of an online client portal, enabling clients to register, receive designs and quotes, and confirm orders, enhancing the overall customer experience and streamlining order management
• Annual Dinner Organizing Committee (2023 & 2024)
  Worked as part of the organizing committee for the Annual Dinner events, contributing to the successful planning, coordination, and execution of memorable events for colleagues.
• Employee Cricket Tournament (2024)
  Organized a company-wide cricket tournament for 800 employees, fostering team spirit, employee engagement, and a positive workplace culture.

• Mover of Mountains 2024
  Honored for driving significant organizational change and leading key initiatives, demonstrating exceptional leadership and determination.
• Goal Getter Genie 2023
  Awarded for consistently exceeding sales and project goals, demonstrating outstanding dedication and results.
• The Best Hire of the Year 2022
  Recognized for exceptional performance and immediate impact during the first year of employment.

Certificate for Management BZU Got Talent, 2019

• Key Account Manager of Epic Craftings – A leading neon & business sign manufacturer with a production

• Scaling Operations – Capacity to produce 1,000 neon signs per day with a workforce of 400+ employees.

• Fastest Turnaround Time – Industry-leading 6-7 business days (1-day production + 4-5 days delivery).

• Successfully built a client portal for wholesale sign sellers to register, get quotes, and place orders.

• Employee Recognition Program – Designed award shields for employees and guests.

• Implemented incentive-based sales strategies for client retention.

• Leading a client acquisition program targeting neon sign sellers.

• Introduced Reverse Logistics & Quarterly Cashback – Making Epic Craftings more attractive to B2B clients.

• Led the ISO 9001, ISO 45001 & CE Certification Projects – Successfully spearheaded quality, safety, and compliance initiatives for Epic Craftings, ensuring adherence to international standards.

• Established a High-Standard Manufacturing Process – Implemented ISO 9001 quality management, ISO 45001 occupational health & safety, and CE compliance to enhance product reliability and workplace safety.

• Built long-term supplier relationships, securing competitive pricing and exclusive deals.

• Managing supplier coordination, inventory, and operations efficiently.

• Created a performance tracking system for employee accountability.

• Successfully organized elections for the president in office as a party chair.

• Epic Craftings – Head of B2B Marketing & Sales, specializing in wholesale neon sign manufacturing, client acquisition, and supplier coordination.
• BlueCascade – Head of B2B Marketing & Sales, leading strategic growth initiatives, client acquisition programs, and supplier relations.
• Mast FM 103 Pakistan – Former Coordination Manager & Transmission Manager, overseeing project execution and broadcast operations.
• International Supplier Network – Collaborating with Chinese and USA manufacturers in the signage and event rental industry.