Hi, I’m
Muhammad Anwarulhaq
Entrepreneur
Rahimyarkhan,PB
Summary
Proven leader with a track record of enhancing customer satisfaction and exceeding sales targets at Askari Bank Ltd. Skilled in software applications and adept in verbal communication, I have consistently driven team performance and operational efficiency. My approach has significantly improved service quality and streamlined processes, achieving exceptional results in challenging environments.
Overview
10
years of professional experience
3
Certifications
Work History
Gifto
Business Partner
Job overview
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards
- Maintained internal control safeguards for receipt of revenue, costs and organizational budgets and actual expenditures
Sindh Bank LtdDaharki Sindh Pakistan
Branch Manager
03.2014 - 11.2017
Job overview
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Askari Bank LtdDaharki Sindh Pakistan
Branch Manager
03.2012 - 02.2014
Job overview
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Askari Bank LtdDaharki Sindh Pakistan
Branch Operations Manager
06.2009 - 02.2012
Job overview
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Performed monthly compliance checks.
Askari BankDaharki Sindh Pakistan
General Banking Officer
01.2008 - 06.2009
Job overview
- Mitigated risk exposure by consistently monitoring credit portfolios and identifying potential areas of concern early on.
- Streamlined loan application processes for faster approval times and higher conversion rates.
- Supported the development of junior team members through mentorship and skill-building initiatives, enhancing overall team performance.
- Achieved operational excellence by regularly assessing internal controls for effectiveness, making necessary adjustments as needed to maintain top-tier performance standards.
Education
Shah Abdul Latif University Khairpur Sindh Pakistan
Master Of Arts from International Relations
11.2001
Shah Abdul Latif University Khairpur Sindh Pakistan
from Social Sciences
12.1998
Skills
Knowledgeable in Software
Certification
Certified Manager operations
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Sindhi
Bilingual or Proficient (C2)
Japanese
Intermediate (B1)
Timeline
Branch Manager
Sindh Bank Ltd
03.2014 - 11.2017
Branch Manager
Askari Bank Ltd
03.2012 - 02.2014
Branch Operations Manager
Askari Bank Ltd
06.2009 - 02.2012
General Banking Officer
Askari Bank
01.2008 - 06.2009
Business Partner
Gifto
Shah Abdul Latif University
Master Of Arts from International Relations
Shah Abdul Latif University
from Social Sciences
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