Muhammad Amir Dar
Lahore
Summary
Result driven individual with experience in Legal, Business development and Operations. My experience includes managing Legal and compliance issue's and implementing business strategies to drive business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strategic Thinker with excellent analytical skills and ability to communicate complex legal and business concept to a variety of audience. l'm Passionate about helping business achieve their goals and believe that experience and skill would be beneficial.
Overview
4
4
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Technical Customer Support Specialist
Motive
10.2023 - Current
- Developed strong relationships with clients through consistent communication and follow-up procedures, fostering trust and loyalty.
- Collaborated with cross-functional teams to address complex technical problems, ensuring timely resolutions for customers.
- To enhance self-service options for customers, created easy-to-follow guides addressing common technical inquiries.
- Provided exceptional customer service, consistently exceeding performance metrics in various areas.
- To track progress on open cases and ensure timely follow-ups, diligently documented all interactions with customers in CRM system.
Compliance Intern
Nishat Textile
01.2023 - 03.2023
- Maintained up-to-date knowledge of applicable laws and regulations
- Identified gaps in existing compliance processes and recommended updates
- Kept informed regarding pending industry changes, trends or best practices
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
Operations Coordinator
National Fiber LTD
05.2022 - 12.2022
- Collaborated with area managers to evaluate needs and optimize operational plans
- Scheduled meetings for senior management team and booked conference rooms
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
Operations Supervisor
Unipharma Pvt
01.2021 - 05.2022
- Tracked company equipment, tools and technology to manage inventory
- Analyzed department metrics and performance and reported findings to management
- Managed internal operational standards and productivity targets
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within the operations sphere.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Marketing Intern
Varioline Intercool
04.2020 - 12.2020
- Collaborated with team members to help expand marketing channels
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges
- Created customized marketing materials to increase product awareness
- Collaborated with cross-functional teams to develop and implement market research strategies.
Education
O-A Levels -
Lahore Grammar School
LahoreInternational Business And Marketing -
Taylors University
Kuala LumpurL.L.B - undefined
University of London
Skills
Security Protocols
undefinedCertification
Cyber security
Timeline
Accelerated Data Science and Machine Learning
11-2023
Technical Customer Support Specialist
Motive
10.2023 - Current
Cyber security
10-2023
Compliance Intern
Nishat Textile
01.2023 - 03.2023
Operations Coordinator
National Fiber LTD
05.2022 - 12.2022
Operations Supervisor
Unipharma Pvt
01.2021 - 05.2022
Marketing Intern
Varioline Intercool
04.2020 - 12.2020
O-A Levels -
Lahore Grammar School
International Business And Marketing -
Taylors University
L.L.B - undefined
University of London
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