Learning new technologies
Muhammad Amir
Information Technology
Lahore
Summary
Successful Executive with over 8 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
8
8
years of professional experience
18
18
years of post-secondary education
Work History
IT Support Executive
Teltonika Pakistan
- Worked as IT Support Executive, configuring and monitoring the GSM and GPS bases Tracking devices
- Working on SQL Server and GPS base Application
- Diagnose and troubleshoot the Tracking Devices
- Provide support to sale Department regarding Tracking Devices.
Internee
Mughal Steel Lahore (I.T Department)
- Worked as an IT Executive performing window installation, managing Server 2008, and configuring emails on Outlook
Assistant Manager IT Operations
Samsons Group of Companies
Lahore, Pakistan
03.2016 - Current
- Worked as Assistant manager IT , managing more than 200 users Network
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
MBA(Marketing) -
Bahria University Lahore
01.2017 - 04.2019
BS(Hons) IT - undefined
University of Education, Lahore
01.2011 - 04.2015
Intermediate - undefined
Govt. Diyal Sing College, Lahore
01.2008 - 04.2010
Matriculation - undefined
Govt. Islamia High School, Lahore
01.2005 - 04.2007
Skills
Problem Resolution
Risk Management
Administrative Skills
panada firewall
fortinet firewall
PFsence
Cpanel
Office 365
Interpersonal Skills
Operations Management
References
Reference will be provided on demand
Playing Cricket
i like to play and follow cricket.
Interests
Timeline
MBA(Marketing) -
Bahria University Lahore
01.2017 - 04.2019
Assistant Manager IT Operations
Samsons Group of Companies
03.2016 - Current
BS(Hons) IT - undefined
University of Education, Lahore
01.2011 - 04.2015
Intermediate - undefined
Govt. Diyal Sing College, Lahore
01.2008 - 04.2010
Matriculation - undefined
Govt. Islamia High School, Lahore
01.2005 - 04.2007
IT Support Executive
Teltonika Pakistan
Internee
Mughal Steel Lahore (I.T Department)