Muhammad Ameer Hamza Malik
Lahore,Pakistan
Summary
Accomplished IT professional with extensive expertise in web development, web designing, and networking. Proficient in WordPress, Shopify, and cloud computing, with a strong focus on strategic IT planning and data privacy awareness. Demonstrates exceptional skills in network security practices, IT budgeting oversight, and information systems implementation. Adept at SQL knowledge, database management, and server maintenance. Experienced in technical leadership, vendor negotiations, and IT project management. Committed to advancing information security and systems analysis while driving innovative solutions within the technology sector.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
IT assistant manager
Faletti's Express Shimla Hill
Lahore
08.2023 - Current
- Collaborated with other department heads for cross-functional projects.
- Assisted in the roll-out of new technology, resulting in more automated processes.
- Established policies and procedures that enhanced overall IT governance.
- Trained staff on effective use of IT resources, boosting efficiency across departments.
- Coordinated with vendors for procurement of latest hardware and software technologies.
- Implemented cyber security measures to safeguard company data.
- Stayed abreast with latest tech trends to provide sound advice on tech investments.
- Provided technical support to employees, leading to reduced downtime.
- Involved in strategic planning sessions to align IT goals with business objectives.
- Streamlined IT operations by implementing efficient software solutions.
- Developed contingency plans to deal with potential IT crises, minimising business disruptions.
- Managed a team of junior IT staff, fostering an environment of collaboration and learning.
- Maintained up-to-date inventory of all IT equipment, ensuring availability when needed.
- Ensured seamless network connectivity by performing regular maintenance tasks.
- Led troubleshooting efforts to resolve complex technical issues promptly.
- Upgraded hardware and software regularly for optimised systems performance.
- Installed new technologies without disrupting workflow.
- Analysed system and software requirements to meet operational needs.
- Managed technology resources within department budgets.
- Maintained system security through regular testing and servicing.
- Networked at industry seminars to build strategic business relationships.
IT Manager
Oban hotel
Lahore
01.2023 - 04.2023
- Streamlined operations for improved productivity by introducing automation tools.
- Coordinated team efforts for successful project completion within deadlines.
- Trained staff members in new technologies, enhancing overall technical proficiency.
- Devised customised IT solutions based on departmental needs, enhancing operational effectiveness across the board.
- Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.
- Developed user-friendly interfaces for internal applications; enhanced usability.
- Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
- Managed software licensing agreements; ensured compliance with regulations.
- Conducted regular system audits to identify potential security risks promptly.
- Maintained updated inventory of all IT assets; facilitated efficient asset management.
- Monitored network performance regularly with proactive troubleshooting steps taken at signs of instability or potential failure points identified in advance, ensuring uninterrupted service provision throughout the organisation's operation hours.
Account Manager
Sadia arshad official
Lahore, Punjab
10.2022 - 01.2023
- Analysed sales data for identifying opportunities for growth.
- Assured timely delivery of products and services to meet customer expectations.
- Prepared detailed reports to provide insight into account performance.
- Arranged and attended networking events, expanding professional contacts and prospects.
- Established strong rapport with clients through regular communication.
- Monitored competitor activity, staying ahead in the market competition.
- Devised marketing plans, resulting in increased brand awareness.
- Worked closely with product development teams for customising offerings according to client needs.
I.T Officer
Luxus grand hotel
Lahore, Punjab
10.2021 - 12.2022
- Revamped outdated websites using modern frameworks for improved usability.
- Provided user training to ensure optimal system utilisation.
- Managed vendor relationships to procure high-quality IT equipment at competitive prices.
- Handled technical queries, improved customer satisfaction level.
I.T Manager
Zafran restaurant and cafe
Lahore, Punjab
01.2021 - 09.2021
- Established stringent IT policies with clear guidelines on usage and security procedures, bolstering company-wide adherence to best practices.
- Streamlined operations for improved productivity by introducing automation tools.
- Trained staff members in new technologies, enhancing overall technical proficiency.
- Updated legacy systems, reducing maintenance costs significantly while improving reliability and efficiency.
- Liaised with third-party vendors for necessary hardware and software acquisitions, ensuring cost-effectiveness without compromising on quality or functionality.
- Facilitated smooth communication between technical and non-technical departments, fostering mutual understanding of processes and requirements.
- Developed strategic plans, leading to improved IT infrastructure.
- Conducted regular system audits to identify potential security risks promptly.
Education
Matric -
BISE Lahore
Lahore, Punjab 03.2015 - 03.2017
Icom -
Private
Lahore, Punjab 02.2017 - 03.2019
Bachelor of Science in Information Technology -
Middlesex University London
04.2019 - 05.2023
Full stack Web Development -
Arfa tower
Lahore, Punjab 01.2022 - 07.2022
Skills
- Web Development
- Web designing
- Networking
- Wordpress
- Shopify
- Strategic it planning
- Data privacy awareness
- Network security practices
- IT budgeting oversight
- Cloud computing expertise
- Code writing capabilities
- Information systems implementation
- SQL knowledge
- Web development proficiency
- Database management
- Microsoft Office Suite proficient
- Software development
- IT project management
- Vendor negotiations
- Server maintenance
- Database administration
- Technical leadership
- Information security
- Cloud computing
- Systems Analysis
- Networking expertise
Personal Information
- Date of birth: 08/22/01
- Nationality: Pakistani
- Marital status: Single
- Visa status: Approved
Languages
English
Urdu
Timeline
IT assistant manager
Faletti's Express Shimla Hill
08.2023 - Current
IT Manager
Oban hotel
01.2023 - 04.2023
Account Manager
Sadia arshad official
10.2022 - 01.2023
Full stack Web Development -
Arfa tower
01.2022 - 07.2022
I.T Officer
Luxus grand hotel
10.2021 - 12.2022
I.T Manager
Zafran restaurant and cafe
01.2021 - 09.2021
Bachelor of Science in Information Technology -
Middlesex University London
04.2019 - 05.2023
Icom -
Private
02.2017 - 03.2019
Matric -
BISE Lahore
03.2015 - 03.2017
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